What are the responsibilities and job description for the QUALITY ASSURANCE MANAGER position at State of Illinois?
Agency : Department of Children and Family Services
Class Title : PUBLIC SERVICE ADMINISTRATOR - 37015 (PSA, OPT6)
Skill Option : Health and Human Services
Closing Date / Time : 03 / 05 / 2025
Salary : Anticipated Starting Salary : $8,500-$10,500 / Month
Job Type : Salaried
Category : Full Time
County : Sangamon
Number of Vacancies : 1
Plan / BU : None
- A RESUME IS REQUIRED FOR THIS JOB POSTING
Please attach a DETAILED Resume / Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Quality Assurance Manager. Under administrative direction, this position will direct, develop, control, and manage the operation of the Quality Assurance Program throughout the state, drafting new rules and procedures governing the implementation of Quality Assurance and Quality Improvement programming. The position will provide oversight of professional staff, manage information, and compose reports assessing Agency performance. This position provides a great opportunity for someone with a strong background in quality assurance management, particularly in a social work arena. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills, strong writing skills, and strong leadership capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Essential Functions
Minimum Qualifications
Preferred Qualifications
Conditions of Employment
1. Requires ability to pass a background check
2. Requires ability to travel and possession of a valid driver’s license
About the Agency
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. The Office of Legal Services works in a supportive capacity to ensure Departmental adherence to all applicable laws, statutes, regulations, and court orders.
Work Hours : Monday-Friday 8 : 30am-5 : 00pm
Work Location : 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222
Supervisor : Jennifer Eblen-Manning
Agency Contact : Michael.Bernardy@illinois.gov
Posting Group : Social Services
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :
Salary : $8,500 - $10,500
