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Scanning Production and Testing Coordinator

State of Illinois
State of Illinois Salary
Chicago, IL Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/12/2025
Job Requisition ID: 45189

Opening Date: April 8, 2025

Closing Date/Time: 04/21/2025

Agency: Department of Human Services

Class Title: EXECUTIVE I - 13851

Skill Option: None

Bilingual Option: None

Salary: Anticipated Salary $5,703-$8,170/month ($68,436-$98,040/year)

Job Type: Salaried

Category: Full Time

County: Cook

Number of Vacancies: 1

Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 45189

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family and Community Services is seeking to hire a coordinator to direct, organize, plan, execute, control, and evaluate complex, specialized activities relating to scanning solutions between computer network operations. This position operates network computerized equipment, including control terminals, printers, scanners; lifts and carries up to 50 pounds of equipment/documents at one time; updates new in-state address changes from returned mail; assists in statewide scanning, registers statewide applications, redes, etc.; ensures statewide scanning contingence plans in case of a disaster, confers with system programmers on system problems; acts as a disaster recovery site for scanning in an emergency; monitors statewide scanning operations and advises management of issues; participates, leads, and trains lower level team members in testing procedures of scanning, document processing, application registration, redes, etc.

Essential Functions

  • Serves as a Scanning Production and Testing Coordinator.
  • Operates equipment including printers, scanners, and network computers.
  • Conducts complex, specialized activities relating to a network scanning operation.
  • Updates new in-state address changes from returned mail.
  • Coordinates data transmission between the mainframe and the network.
  • Serves as back-up to lower-level staff during vacancies and absences.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
  • Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.

Preferred Qualifications

  • One (1) year of professional experience using or managing large scale scanning machines and managing workflow and processes.
  • One (1) year of professional experience analyzing problems and providing clear instructions on the use of computerized network systems.
  • One (1) year of professional experience working with public assistance eligibility system such as Integrated Eligibility Assistance (IES).
  • One (1) year of professional experience utilizing critical thinking skills while multi-tasking multiple projects.
  • One (1) year of professional experience documenting with strong attention to detail.
  • One (1) year of professional experience in Microsoft Excel, Word, Outlook, and WebEx.

Conditions of Employment

  • Requires the ability to lift and carry equipment/documents weighing up to 50 pounds.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Requires the ability to work overtime and/or outside of regular hours of employment.

All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday-Friday, 8:30am-5pm; 1-hour unpaid lunch.

Work Location: 4200 N Oak Park Ave, Chicago, Illinois, 60634

Family and Community Services

Integrated Eligibility System

FCS-Central Scanning Unit

Chicago/Cook County

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The Main Form Of Communication Will Be Through Email. Please Check Your "junk Mail", "spam", Or "other" Folder For Communication(s) Regarding Any Submitted Application(s). You May Receive Emails From The Following Addresses

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Nearest Major Market: Chicago

Salary : $68,436 - $98,040

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