What are the responsibilities and job description for the SUPPORT SERVICE WORKER position at State of Illinois?
Job Requisition ID: 44876
Opening Date: 02/26/2025
Closing Date/Time: 03/11/2025
Agency: Department of Human Services
Class Title: SUPPORT SERVICE WORKER - 44238
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $3,553 - $4,703 per month ($42,636 - $56,436 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 2
Plan/BU: RC009
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 44876
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Mental Health is seeking to hire a Support Service Worker for the Elizabeth Packard Mental Health Center to perform various duties in Dietary Department assisting with the preparation of serving food items for the patients. Works on serving line during meals. Performs cleaning and maintenance work in the food service area. Assists with the stocking of food items. Sets cafeteria area up for meal service.
Essential Functions
- Performs various duties in Dietary Department assisting with the preparation of serving food items for the patients.
Prepares fresh fruits, vegetables and cold items for patient meal trays using food safety techniques learned during Food Handler Certification.
Works on serving line during meals.
Operates and maintains pot/pan machine and conveyor dish machine.
Using proper chemicals, detergents and sanitizing techniques, cleans and sanitizes surfaces of dietary work areas, service areas, equipment, counters, storage areas, floors, furnishings in the kitchen, dining area and operates dishwasher.
Sets cafeteria area up for meal service by cleaning/sanitizing tray line surfaces, tables, chairs and floors.
Lifts and carries dietary stock to storage areas, including weekly delivery’s and large BidBuy delivery’s weighing up to 35 lbs.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of High School supplemented by six months experience in the support service functional area to which assigned.
Conditions of Employment
Per P.A. 098-0566, requires ability to complete a food handling training course within 30 days of employment.
Requires ability to lift up to 35 pounds and perform heavy physical work.
Requires a valid driver’s license.
Requires the ability to utilize office equipment, including personal computers.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
- All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 5:30 am - 1:30 pm Weekdays, Weekends and Holidays 6:00 am - 2:00 pm, 3 week rotation, Dietary
(1 vacancy) Week 1: Off Sun and Sat, Week 2: Off Sun and Wed, Week 3: Off Mon and Sat
(1 vacancy) Week 1: Off Sun and Sat, Week 2: Off Sun and Thurs, Week 3: Off Tues and Sat
Work Location: 901 Southwind Rd, Springfield, IL, 62703 Sangamon
Division of Mental Health
Elizabeth Packard Mental Health Center
Dietary - Dietary Services
Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Building, Fleet & Institutional Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
Salary : $42,636 - $56,436
