What are the responsibilities and job description for the Upstate Training Administrator position at State of Illinois?

Agency : Department of Human Services

Class Title : PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option : General Administration / Business Marketing / Labor / Personnel

Bilingual Option : None

Opening Date : 2 / 27 / 2025

Closing Date / Time : 03 / 12 / 2025

Salary : Anticipated Salary : $7,966 - $11,759 per month ($95,592 - $141,108 per year)

Job Type : Salaried

Category : Full Time

County : Cook

Number of Vacancies : 1

Plan / BU : RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

While not required, a Resume / Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and / or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 43575

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Office of Human Resources is seeking to hire a Public Service Administrator at the Bureau of Staff Development and Training center located in Chicago, Illinois to serve as the Upstate Training Administrator. The incumbent organizes, plans, executes, controls, and evaluates the instructional design and updating of all educational products and services offered statewide by the Department of Human Services (DHS), Bureau of Staff Development & Training (BSDT) to all DHS employees, other State of Illinois Agencies, and agency identified non-profit and private organizations. Manages the presentation of agency-wide training modules, curricula, and training programs. Delivers a variety of training to IDHS staff. Receives, evaluates, and responds to requests for educational products and services utilizing instructional design and course development knowledge, skills, and abilities to develop new or updated educational products and services that advance understanding and compliance with IDHS Mission, Vision and Values. Maintains liaison relationships with other divisions, administrators, and interest groups in the formulation of training to promote discussion and dissemination of best practice methods and strategies for delivering training.

Essential Functions

Serves as Upstate Training Administrator.
Delivers training to DHS staff focusing on organizational change, human resource planning, management development, team building, leadership skills, cultural diversity, workplace bullying and other soft-skills training.
Maintains liaison relationships with other divisions, administrators, and interest groups in the formulation of training to promote discussion and dissemination of best practice methods and strategies for delivering training.
Advises and consults with divisions, managers and staff development specialist regarding training needs and priorities.
Performs other duties as assigned or required that are reasonably within the scope of duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.

Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.

Specialized Skills

Of the three (3) years of progressively responsible administrative experience, requires three (3) years of experience performing instructional design and training related work.

Preferred Qualifications

Three (3) years of professional experience effectively communicating with both internal and external officials, subject matter experts, various levels of leadership, diverse teams and / or the public in oral and written form to include public speaking.

Three (3) years of professional experience performing instructional design, re-design for in-person, virtual, e-learning, and hybrid delivery focused on the learning experience.

Three (3) years of experience performing instructional design and training related work.

Three (3) years of professional experience meeting deadlines with strong attention to detail while multi-tasking multiple projects.

Three (3) years of professional experience managing projects for a public or private organization which include evaluating existing and proposed programs, policies, and procedures for a public or private organization.

Two (2) years of professional experience working with Learning Management Systems which support curriculum integration and diverse delivery methods focused on the user learning experience.

Conditions of Employment

Requires ability to travel in the performance of duties, with overnight stays as appropriate.

Requires basic proficiency in Microsoft Suite products.

All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours : Monday-Friday, 8 : 30am - 5 : 00pm; 1-hour unpaid lunch

Work Location : 401 S Clinton St, Chicago, Illinois, 60607

Office of Human Services

Bureau of Staff Development and Training

Update Training

Agency Contact : DHS.HiringUnit@illinois.gov

Posting Group : Leadership & Management; Social Services

About the Agency : The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following :

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

12 Weeks Paid Parental Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Federal Public Service Loan Forgiveness Program eligibility

GI Bill® Training / Apprenticeship Benefits eligibility for qualifying Veterans

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link : https : / / www2.illinois.gov / cms / benefits / Pages / default.aspx

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources :

State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees : on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com

Salary : $95,592 - $141,108

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