Demo

Office Support Specialist

State of Iowa - Executive Branch
Ottumwa, IA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 2/26/2025
Job Description

The Iowa Department of Health and Human Services (HHS) is seeking a Typist Advanced to join the Community Access and Eligibility Team. This is a full-time opportunity with a schedule of 8:00am – 4:30pm, Monday – Friday.

Job Duties:

This position will provide general clerical duties related to community access and eligibility support needs. This could include processing incoming/outgoing mail, greeting customers, answering phones, typing, and filing. The position will provide back up to other support staff as needed. Other duties may include entering data into a mainframe computer system, assembling and transferring files, ordering forms and supplies, and providing back-up coverage to other county offices. Newly hired staff are paid at the beginning of the pay scale.

How To Apply:

For help creating a profile or entering your information, please go to the online Employment Application Guide . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits:

We have a great total compensation package for our full-time employees, including:

Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)

Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)

Health, Dental and Vision Insurance (See below for additional information)

Vacation Leave (96 hours/year to begin, and increases with years of service)

Sick Leave (144 hours/year)

Paid Holidays (9 days/year)

Flexible Spending Accounts

Life Insurance ($20,000 paid for by the State of Iowa)

Long-Term Disability Insurance

For Additional Information On Benefits Click Here .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks:

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  • The ability to type at least 40 words per minute, **as verified by a typing test, and experience equal to one year of full-time clerical office support work.
  • The ability to type at least 40 words per minute, as verified by a typing test, and a total of one year of education and/or full-time experience (as described in number one), where one year of post-high school course work in an accredited secretarial, business, or closely-related curriculum or 30 semester hours of accredited college or university course work in any field equals one year of full-time experience.
  • Current, continuous experience in the state executive branch that includes six months of full-time work as a Typist.

For additional information, please click on this link to view the job description.

Additional Qualification Requirements

  • Please Note: If you do not have a test, you may schedule a time with IowaWorks locations across the state, schools and other places may be closed to take tests. We are temporarily allowing ONLINE tests. Many free and reliable tests can be found by searching online. A site that has been popular amongst applicants is speedtypingonline.com . You may also use typing.com or typingtest.com . The test can be accepted if it is witnessed by another person and it has met the requirements/guidelines on the document submitted.

These guidelines must be met and need to be on the typing document you submit:

  • Gross number of words typed in a five minute timed test
  • Number of errors
  • Net words per minute (one point deduction for each error)
  • Your name and date must be on the document submitted to this office.
  • And it must be signed off by a witness or another person not just from the typing website's electronic signature.
  • You may attach the document to the online application.

Click here for more details about the typing test

Salary : $75

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