What are the responsibilities and job description for the Social Work Supervisor position at State of Iowa - Executive Branch?
Job Description
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services is seeking a Social Work Supervisor to join our team!
Do you enjoy working with children and families? If so, this is a great opportunity! Iowa Department of Health and Human Services has a current opening for a team member in the Family and Child Well-Being Division. HHS is responsible for working with families who have experienced abuse and neglect. You play a key role in preparing and supporting children and families to be successful. You will also assist families in realizing their full potential by working with them as experts, case planning with team members, and the courts, and connecting families to community resources.
HHS, Family Well-Being and Protection Division, is seeking a Supervisor for our Centralized Service Intake Unit (CSIU). This vital supervisory position requires the skill to multi-task, gather and analyze information in a fast-paced environment with accuracy and efficiency. This position will work Tuesday through Friday from 8:00 AM to 6:00 PM. A typical day involves making numerous, rapid, and accurate decisions based on policy and procedure. This is an essential social work position that is the gateway to assist in the protection of the most vulnerable Iowans.
This position is a telework position and is responsible for the supervision, monitoring and evaluation of the CSIU workers (call center) to ensure quality services are uniformly provided to clients to effectively utilize limited resources and to ensure ongoing enhancements to staff’s knowledge and skills. This position reviews and determines whether abuse intakes are accepted or rejected based on Child or Dependent Adult Abuse as defined in Iowa Code.
This position provides consultation, guidance, technical assistance, and analysis of performance data relative to child and dependent adult intakes. Initial training will be Monday through Friday from 8:00 AM to 4:30 PM, until ready to take on assigned duties. Training will consist of a combination of in-person training in Des Moines and virtual training.
This position will be a telework position primarily working from home but will be domiciled (work location) in the nearest full-time HHS office.
Daily Responsibilities Will Include But Are Not Limited To:
Preference will be given for education or experience which correlates directly with the requirements and duties of the position.
Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.
Background Checks
Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Minimum Qualification Requirements
Graduation from an accredited four year college and experience equal to four years of full-time work in a social work capacity in a public or private agency;
OR
professional experience in a social work capacity may be substituted for the required education on the basis of one year of qualifying experience for each thirty semester hours of education;
OR
a Bachelor's degree in social work from an accredited four year college or university and experience equal to three years of full-time experience in a social work capacity in a public or private agency;
OR
a Master's degree in social work from an accredited college or university and experience equal to one year of full-time work in a social work capacity in a public or private agency;
OR
any equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience;
OR
employees with current continuous experience in the state executive branch that includes experience equal to 24 months of full-time work as a Social Worker 2, or 12 months as a Social Worker 3/4 or Social Work Supervisor 1 or any combination of the above equaling 24 months shall be considered as qualified.
For additional information, please click on this link to view the job description .
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services is seeking a Social Work Supervisor to join our team!
Do you enjoy working with children and families? If so, this is a great opportunity! Iowa Department of Health and Human Services has a current opening for a team member in the Family and Child Well-Being Division. HHS is responsible for working with families who have experienced abuse and neglect. You play a key role in preparing and supporting children and families to be successful. You will also assist families in realizing their full potential by working with them as experts, case planning with team members, and the courts, and connecting families to community resources.
HHS, Family Well-Being and Protection Division, is seeking a Supervisor for our Centralized Service Intake Unit (CSIU). This vital supervisory position requires the skill to multi-task, gather and analyze information in a fast-paced environment with accuracy and efficiency. This position will work Tuesday through Friday from 8:00 AM to 6:00 PM. A typical day involves making numerous, rapid, and accurate decisions based on policy and procedure. This is an essential social work position that is the gateway to assist in the protection of the most vulnerable Iowans.
This position is a telework position and is responsible for the supervision, monitoring and evaluation of the CSIU workers (call center) to ensure quality services are uniformly provided to clients to effectively utilize limited resources and to ensure ongoing enhancements to staff’s knowledge and skills. This position reviews and determines whether abuse intakes are accepted or rejected based on Child or Dependent Adult Abuse as defined in Iowa Code.
This position provides consultation, guidance, technical assistance, and analysis of performance data relative to child and dependent adult intakes. Initial training will be Monday through Friday from 8:00 AM to 4:30 PM, until ready to take on assigned duties. Training will consist of a combination of in-person training in Des Moines and virtual training.
This position will be a telework position primarily working from home but will be domiciled (work location) in the nearest full-time HHS office.
Daily Responsibilities Will Include But Are Not Limited To:
- Demonstrate exceptional customer services skills and the ability to establish relationships
- Demonstrate excellent judgment and communication skills
- Ability to provide good written documentation in a timely manner
- Ability to prioritize and work under pressure
- Ability to work independently
- Demonstrates integrity and a strong work ethic
- Ability to use independent judgement to make sound decisions.
Preference will be given for education or experience which correlates directly with the requirements and duties of the position.
Benefits
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:
- Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
- Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
- Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
- Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
- Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
- Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
- Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.
Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.
Background Checks
Applicants will be required to complete a background check to be considered for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Minimum Qualification Requirements
Graduation from an accredited four year college and experience equal to four years of full-time work in a social work capacity in a public or private agency;
OR
professional experience in a social work capacity may be substituted for the required education on the basis of one year of qualifying experience for each thirty semester hours of education;
OR
a Bachelor's degree in social work from an accredited four year college or university and experience equal to three years of full-time experience in a social work capacity in a public or private agency;
OR
a Master's degree in social work from an accredited college or university and experience equal to one year of full-time work in a social work capacity in a public or private agency;
OR
any equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience;
OR
employees with current continuous experience in the state executive branch that includes experience equal to 24 months of full-time work as a Social Worker 2, or 12 months as a Social Worker 3/4 or Social Work Supervisor 1 or any combination of the above equaling 24 months shall be considered as qualified.
For additional information, please click on this link to view the job description .
