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Administrative Program Specialist A (EUC-SW)

State of Louisiana
State of Louisiana Salary
Baton Rouge, LA Other
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/3/2025


The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. This job title has an assigned pay grade of AS-613.   Req. 205715

This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.  

Louisiana is a "State as a Model Employer" for People with Disabilities.  

AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:

  • Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
  • Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
  • Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
  • Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
  • Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing.
New hires will be subject to employment eligibility verification via the federal government's E-verify system.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.  Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.  
 
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application.   Applications may be rejected if incomplete.

 Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact:
 Erica R. Gay
 HR Specialist
 Division of Administration/Office of Human Resources
 email: erica.gay@la.gov
MINIMUM QUALIFICATIONS:
Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Function of Work:
To perform responsible, administrative functions in support of an organizational unit.

OR

To manage a specialized departmental or statewide program.

Level of Work:
Entry.

Supervision Received:
General from higher-level supervisory personnel.

Supervision Exercised:
May supervise 1-2 lower level personnel.

Location of Work:
May be used by all state agencies.

Job Distinctions:
Note: Agency impact, hierarchy, and reporting relationship patterns will be considered when making allocations to this level.

Differs from Administrative Coordinator 4 by the presence of professional duties that involve a variety of administrative functions or responsibility for a specialized departmental or statewide program.

Differs from Administrative Specialist--B by the absence of a moderate degree of complexity, impact, or independence in assigned duties and program areas.The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

Incumbent of this position provides programmatic administrative support for the End User Computing (EUC) division. EUC provides management information systems for all Executive branch OTS in-scope agencies statewide. EUC is the first point of contact 24x7 for all statewide IT incidents, issues, and requests from more than 40,000 users and devices in 850 locations. EUC has approximately 250 employees that are distributed throughout the state, and the incumbent is responsible for performing administrative functions for all of EUC staff in the area of personnel management and purchasing with additional roles in the areas of payroll administration, fleet management, and safety/building coordination.

40% PERSONNEL MANAGEMENT:
Acts as the personnel liaison between all 250 EUC staff and the Division of Administration, Office of Human Resources:
• Coordinates necessary approvals to post positions (e.g., internal approvals, OTS Staffing Request Form, etc.).
• Coordinates job postings (e.g., enters NEOGOV requisition, distributes applicant info to supervisors, tracks/monitors deadlines, etc.).
• Processes personnel action requests submitted through the chain of command to ensure their compliance with DOA Employee Administration, DOA Human Resources, Civil Service and OTS rules and regulations. Monitors the status and follows up on all personnel
action requests (e.g., enters ePAR to execute hires, career progression group promotions, coordinates conditional offers of employment, etc.).
• Creates/updates position descriptions in PD Workflow.
• Accurately processes paperwork for employees that are separating (terminating or transferring) from EUC as required by DOA, OTS, and Louisiana Workforce Commission.
• Ensures staff & contractor Driver Authorization status is updated and processes forms as needed.
• Completes paperwork for On-Call, Shift Diff, Cell Phone stipends, etc.
• Serves as back up to maintain position costing and org unit information (e.g., completes the OTS-SAP Default Change Request form).
•Assists with processing of employee performance evaluation system (PES) plannings and evaluations, and ensures completion in an accurate and timely manner to ensure compliance with DOA HR and Civil Service Rules. Advises management of any approaching deadlines that have not yet been met.

30% PURCHASING:
• Responsible for the procurement of supplies.
• Uses P-card to pay invoices and purchase materials. Performs P-card reconciliation and backup documentation monthly.
• Serves as back up for ordering and purchase of specialty supplies (e.g., business cards, retirement plaques, etc.)

10% Serves as a backup for Administrative Program Specialist B duties to assist as needed. Maintains a working knowledge of all systems, process and procedures necessary to complete Administrative Program Specialist B and Administrative Program Specialist A duties.

5% PAYROLL ADMINISTRATION:
• Serves as a backup timekeeper in the absence of the primary timekeeper and direct supervisor.
• Enters data into the LaGov HCM Payroll System for attendance and leave usage as needed.

5% FLEET MANAGEMENT:
• Acts as backup for maintaining monthly vehicle logs in the absence of primary Fleet Manager.
• Serves as backup fleet coordinator in the absence of the primary Fleet Manager.

5% SAFETY AND BUILDING COORDINATION:
• Serves as Badging Coordinator and is responsible for processing badge requests and building access requests
• Functions as the parking coordinator for the Galvez garage and uses the Park Lync system to manage authorized access
• Acts as backup liaison to Buildings and Grounds. Contacts Buildings and Grounds for any maintenance or repair that is required within the office. Also, requests and tracks badge access to the building
• Serves as backup to assist OTS management in the implementation of the DOA safety program in accordance with the safety policy statement issued by Commissioner of Administration.

5% Performs all other tasks, special projects, analysis, studies, and plans as directed. May act as primary for any of the above mentioned job duties for OTS and/or backup for other OTS sections as needed.

Salary : $2,978 - $5,843

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