What are the responsibilities and job description for the Social Services Analyst 1 (WAE) - Child Care Assistance Program position at State of Louisiana?

**This is a WAE part-time position, located in Baton Rouge, LA**

**Multiple vacancies will be filled from this announcement**

Office of Early Childhood Operations - Child Care Assistance Program

Job Focus Areas:

The part-time Social Services Analyst 1 position is located within the Division of Early Childhood - CCAP Household Eligibility, and reports to a Social Services Supervisor. The Social Services Analyst 1 is responsible for determining eligibility of CCAP applications received in a specific region. This part-time position will help to ensure the influx of applications are processed in accordance with the procedural timelines.

Duties and responsibilities performed include, but are not limited to the following:

Reviews documents and applications from a specific region and determines client eligibility for the CCAP program
Requests additional documents, when needed through the mail to determine eligibility
Use CAPS, TOTS, CAFÉ, TIPS, OnBase, LINKS, Work Number and other software programs to complete the eligibility process
Collaborate with team members, call center, and agencies both internally and externally to determine CCAP eligibility
Make referrals for suspected fraud
Communicate with families applying for CCAP
Communicate with outside stakeholders to verify employment and education hours
Communicate with peers/Supervisors/Department Heads
Completes all other duties/projects/tasks assigned
Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.

Applicants who possess the following skills and experience are encouraged to apply:

Knowledge of eligibility processing and work experience in state operating systems, to include but is not limited to CAPS, KinderConnect, KinderTrack, and CAFÉ.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Acting Decisively: The ability to make decisions quickly and effectively.
Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
Building and Supporting Teams: The ability to combine your actions and efforts with others to work toward achieving a common goal.
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

NOTE: This part-time position is not eligible for benefits or paid holidays, and has a limit to the number of hours worked (maximum of 1245 hours) in a 12 month period, beginning with the first day of employment. The hours belong to the employee and any available hours follow the employee.

You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed on the online application.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

No Civil Service test score or assessment is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

For further information about this vacancy contact:

ldoejobs@la.gov

Louisiana Department of Education – Human Resources

PO Box 94064

Baton Rouge, LA 70804

Louisiana is a State as a Model Employer for People with Disabilities.

MINIMUM QUALIFICATIONS:
Three years of experience in social services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

FUNCTION OF WORK:

To assess, evaluate, and provide social services that are administered by the Department of Children and Family Services.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Close from a higher level supervisory or managerial position.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

Department of Children and Family Services.

JOB DISTINCTIONS:

Differs from the Social Services Analyst 2 by the presence of less independence and complexity of work.

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Under close supervision, the entry level Social Services Analyst learns to perform the following duties:

Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures.

Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.

Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases.

Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers.

Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations.

May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation.

Performs investigative and enforcement function of child support cases in the areas of intake services, absent parent location, collection of payments, and probation services regarding criminal neglect of family cases.

Assesses financial resources to determine an absent parent's ability to provide support.

Monitors all support payment activity on assigned cases and follows up on delinquent payments.

Prepares and submits appropriate documents for court proceedings and serves as court liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews, etc

Makes field contact which includes probation supervision, serving of notices, orders, subpoenas, and writs.

May issue warrants and makes arrests.

Adjudicates disability claims filed under the Social Security Disability and Supplemental Security Income Program.

Reviews disability applications to determine appropriate sources of medical, psychological, vocational, and social information to document the claimant's disability or non-disability.

Confers with medical professionals on determination of disability and need for medical appliances.

Prepares an assessment to determine the claimant's ability to function by applying a multiple step sequential evaluation process to identify the claimant's capability to perform work activity.

Conducts Claimant Conferences to fully explain the disability process to claimant.

Assesses program eligibility for children placed in the care and/or custody of the Department of Children and Family Services, special needs children who have been adopted and are receiving subsidies, and certain juveniles who are in the custody of the Department of Public Safety and Corrections.

Reviews court orders and other documents to assure that reasonable efforts were made to prevent children from coming into state custody.

Salary : $16 - $29

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