BENEFITS TRAINING COORDINATOR I

GRADE

19

LOCATION OF POSITION

Division of Employee Benefits 301 W. Preston Street� Baltimore, MD 21201

Main Purpose of Job

A Benefits Training Coordinator I will assist in the development of a scalable training program internally for the Employee Benefits Specialist series as well as externally for the Agency Benefit Coordinators throughout the State. This role will encompass multiple levels of training for staff, in particular internal staff, within the continued evaluation of processing Benefit events and the use of Workday.

POSITION DUTIES

Assists with all aspects of Open Enrollment, to include but not exclusively to the following: planning, reporting, setting agendas, interacting with carriers as well as internal stakeholders. Strong focus will be required with assistance on communication strategy development, to include crafting and delivering messages to various audiences in various formats to include print, email, PowerPoint, in-person, etc. Assists EBD in the researching and drafts of program related policies as well as assists in the development, presenting and disseminating communications on program policies and other key benefit initiatives to a wide and varied audience. This would include participating members/entities, vendors, Executive staff, and others. Participates in procurement and contract management activities, which may include assisting with requirements gathering, reviewing procurement documents, serving on committees, evaluation of proposals, and reporting non-compliance issues.� Participate in specified projects as a resource and subject matter expert as required within EBD. This could involve using Benefit knowledge skills, DVA project, various integration projects, etc.� Assists in the development, implementation and delivery of training programs that are internally for the Employee Benefits Specialist series as well as externally for the Agency Benefits Coordinators. This will encompass initial training and testing, as well as follow-up and recertification on an annual basis.� Assists with training for all Satellite agencies as well as internal EBS employees in the use of the Satellite portal for all HR and enrollment activities.� Work with Shared Services in the utilization of Workday Learning modules. Introduce and guide all users on Workday Learning as well as any new training modules. Become a subject matter expert in order to advise EBD staff and ABCs on the complex Workday Event issues and incorporate that information into the overall training strategy.� Perform all other duties as assigned,

MINIMUM QUALIFICATIONS

Education:���Graduation from an accredited high school or possession of a high school equivalency certificate. Experience:�Six years of administrative staff or professional work.� Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree�from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.� 3. Candidates may substitute the possession of a Master's degree from an accredited college or university�for five years of�the required�experience. 4.�Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

One year of experience in benefits work in a health benefits environment. One year of experience in a Trainer or Assistant Trainer capacity.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to the following: Experience utilizing technology to engage key training audiences.�� Experience with presentation software to include Power Point, video production, ADA accessibility document production, Adobe InDesign, etc.� HR Generalist with HRIS experience. Formal writing ability or communications background.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application and supplemental questionnaire may be submitted to:�Department of Budget and Management, Recruitment and�Examination Division, 301 W. Preston St., Baltimore, MD 21201.�Paper application materials must be received in our office�by the�closing date for the recruitment. No postmarks will be accepted. For questions regarding this recruitment, please contact the�DBM Recruitment and�Examination Division at Application.Help@maryland.gov�or 410-767-4850,�MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Salary : $73,957 - $119,492