What are the responsibilities and job description for the Casino Compliance Lead Casino Compliance Lead (MGM Casino) position at State of Maryland?
Introduction
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
GRADE
16
LOCATION OF POSITION
MGM Casino
National Harbor 20745
Main Purpose of Job
A Casino Compliance Lead Representative is responsible for performing the same Compliance duties at the Maryland Lottery licensed gaming facilities as the Casino Compliance Representatives perform. Employees in this class are responsible for certifying revenue from the video lottery terminals, receiving complaints from the public, receiving shipments of State owned equipment, monitoring facility employees and vendors and ensuring that various aspects of the casino internal controls and security surveillance and responsible gaming plans are adhered to, perform licensing function and ensure the integrity of the VLT gaming operation. In addition, employees in this class are responsible for conducting investigations, when warranted into the following: operation of the video lottery terminals, maintenance of the video lottery terminals and associated equipment and software and any other investigations as the Lottery deem necessary. In addition to the above described duties, the Casino Compliance Lead Representative will assist the Casino Compliance Supervisor in the performance of his/her duties by helping the Supervisor to maintain scheduling and staffing; ensuring that all reports and other paperwork is complete and submitted in a timely fashion; assigning details that may arise to members of the unit; ensuring that the units workspace is properly maintained and equipped; reporting performance deficiencies to the Supervisor; any other duties as assigned by the Supervisor and; performing the duties of the Supervisor in his/her absence. Casino compliance personnel are considered essential personnel, and in the event of a state of emergency are expected to report to their assigned duty stations.
POSITION DUTIES
Casino Compliance Leads Are Responsible For
Performing all duties required of a Casino Compliance Representative (CCR) to include certifying revenue from the Video Lottery Terminals (VLT), receiving complaints from the public, receiving shipments of State-owned equipment, monitoring facility employees and vendors to ensure the various aspects of the casino’s internal controls are adhered to.
Experience: Three years of experience in administrative staff or professional staff work.
Notes
DESIRED OR PREFERRED QUALIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Resumes will NOT be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred.
If online access is not available, applicants may submit a paper application and direct any inquiries to:
Maryland Lottery and Gaming Control Agency
Attention: Marcus Staten, HR Officer
1800 Washington Boulevard, Suite 330
Baltimore, MD 21230
Office: (410) 230-8766 or email: marcus.staten2@maryland.gov
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
GRADE
16
LOCATION OF POSITION
MGM Casino
National Harbor 20745
Main Purpose of Job
A Casino Compliance Lead Representative is responsible for performing the same Compliance duties at the Maryland Lottery licensed gaming facilities as the Casino Compliance Representatives perform. Employees in this class are responsible for certifying revenue from the video lottery terminals, receiving complaints from the public, receiving shipments of State owned equipment, monitoring facility employees and vendors and ensuring that various aspects of the casino internal controls and security surveillance and responsible gaming plans are adhered to, perform licensing function and ensure the integrity of the VLT gaming operation. In addition, employees in this class are responsible for conducting investigations, when warranted into the following: operation of the video lottery terminals, maintenance of the video lottery terminals and associated equipment and software and any other investigations as the Lottery deem necessary. In addition to the above described duties, the Casino Compliance Lead Representative will assist the Casino Compliance Supervisor in the performance of his/her duties by helping the Supervisor to maintain scheduling and staffing; ensuring that all reports and other paperwork is complete and submitted in a timely fashion; assigning details that may arise to members of the unit; ensuring that the units workspace is properly maintained and equipped; reporting performance deficiencies to the Supervisor; any other duties as assigned by the Supervisor and; performing the duties of the Supervisor in his/her absence. Casino compliance personnel are considered essential personnel, and in the event of a state of emergency are expected to report to their assigned duty stations.
POSITION DUTIES
Casino Compliance Leads Are Responsible For
Performing all duties required of a Casino Compliance Representative (CCR) to include certifying revenue from the Video Lottery Terminals (VLT), receiving complaints from the public, receiving shipments of State-owned equipment, monitoring facility employees and vendors to ensure the various aspects of the casino’s internal controls are adhered to.
- Maintaining employee schedules to ensure appropriate staffing levels.
- Assigning duties to members of the unit as necessary.
- Ensuring that the workspace is properly maintained and equipped.
- Reviewing employee reports for accuracy and completeness.
- Any other duties as assigned by the Casino Compliance Supervisor.
Experience: Three years of experience in administrative staff or professional staff work.
Notes
- Candidates may substitute the completion of 60 credit hours from an accredited college or university and two years of experience in administrative staff or professional staff work for the required experience.
- Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university for the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non- commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- One or more years of experience conducting regulatory compliance work.
- One or more years of experience involving duties associated with casino gaming.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Resumes will NOT be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred.
If online access is not available, applicants may submit a paper application and direct any inquiries to:
Maryland Lottery and Gaming Control Agency
Attention: Marcus Staten, HR Officer
1800 Washington Boulevard, Suite 330
Baltimore, MD 21230
Office: (410) 230-8766 or email: marcus.staten2@maryland.gov
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
