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Deputy Director, Family Investment Administration Program Manager Senior II

State of Maryland
Maryland, NY Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 2/7/2025
Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

Thi s a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

24

LOCATION OF POSITION

Baltimore City Department of Social Services

Family Investment Administration

1910 N. Broadway

Baltimore, MD 21213

Main Purpose of Job

This position is responsible for promoting the Department's goals, objectives and vision which includes: developing and executing the Family Investment and Partnership for Achieving Self Sufficiency (PASS) Plans; ensuring compliance with Federal and State Laws and regulations; carrying out mandated and new program initiatives that impact sixty-one and one-half percent (61.5%) of the State's public assistance population, and provide direct oversight of the Baltimore City Family Investment Administration (Operations Administration, Payment Integrity, Policy and Quality Assurance, Child Care Subsidy, Work Programs/Contracts Management and Job Development/Support Services, and Medical Assistance). At all times, the incumbent will provide customer service to both internal and external customs that meets or exceeds the standards set by the Department.

POSITION DUTIES

  • Administer and interpret Federal and State laws and policies governing all public assistance programs and welfare reform initiatives. Formulate long-range and short range goals based on an analysis of a variety of internal and external environmental factors impacting service delivery.
  • Establishes performance standards and controls to ensure program goals, objectives, benchmarks and action plans are accomplished and assess the overall effectiveness and efficiency of program operations, ensure that necessary improvements in productivity, quality, and effectiveness are made.
  • Develop, present, and execute a budget to support program goals. Review, evaluate and recommend funding for welfare-to-work program proposals. Monitor program outcomes and expenditures. Anticipate and respond appropriately to contingency situations including overtime requests.
  • Oversee and provide technical assistance to senior managers performing comprehensive and substantive monitoring of contractual agreements throughout the procurement and contract life cycle.
  • Direct senior managers on internal controls, compliance, auditing, problem resolution and invoices for contractual agreements.
  • Promote the Department’s purpose, mission, values, and services to customers, community leaders, and the general public to enhance their understanding. Represent the Department at State and interagency meetings and committees.

Minimum Qualifications

Education: Bachelor’s degree from an accredited four-year college or university in Business Management, Business Administration, Human Services, Industrial & Organizational Psychology, of Education.

Experience: Five years of experience in administrative and professional work, including employee direction and supervision.

Desired Or Preferred Qualifications

Five years experience utilizing data to drive program results

Five years experience with policy implementation and performance measurements

Five years experience providing executive leadership to staff

Five years experience providing fiscal accountability, reporting, and coordination for Family Investment programs

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Benefits

STATE OF MARYLAND BENEFITS

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.
  • Pension - State employees earn credit towards a retirement pension.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Baltimore City Department of Social Services, Employment Services, 1910 N. Broadway, Baltimore MD. 21213, 3rd floor .

If you have any questions concerning the recruitment process for this position, please email Dominick Williams at dominick.williams1 @maryland.gov .

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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