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DIRECTOR OF CENTRAL SERVICES (ADMINISTRATIVE OFFICER III SUPERVISOR)

State of Maryland
Columbia, MD Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/24/2025

Introduction

GRADE

15

LOCATION OF POSITION

Howard County Health Department
8930 Stanford Blvd.
Columbia, MD 21045

POSITION DUTIES

The Administrative Officer III (Director of Central Services) provides administrative oversight to the daily activities of Central Services Unit for the Howard County Health Department. Central Services duties include the facility management, inventory management, fleet management, transport and delivery, records management, and the Vital Records and Front Desk Unit. This position supervises one Administrative Specialist I, two Services Specialists, and two Fiscal Clerks. This position also serves as Logistics Chief for the Department’s Incident Management Team.

This position is not eligible for hybrid telework.

This position is considered essential for emergency response to include Mass Casualty/Disaster Event (MCDE), Inclement Weather (IW) and Major Power Failure (MPF). Should the State/County experience such an emergency, this position is expected to report to work immediately or remain on the job for the emergencies as noted above.

15% Facilities Management manages all issues related to building maintenance and repairs, including coordinating with Howard County Government as necessary for all projects. Manages building access issues for Department staff (e.g. Issuing keys).

30% Inventory management – purchases, manages, distributes, and tracks fixed assets as well as consumables assets including water and paper for the entire department. Ensures the department’s inventory is managed according to State and County requirements. Oversees the telecommunications program for HCHD.

15% Fleet Management and Van Coordinator – manages and tracks all facets of the vehicle fleet including coordinating sign-out of vehicles, tracking mileage, addressing maintenance issues. Coordinates usage of HCHD vans. Ensures the department’s fleet of vehicles is managed according to State and County requirements.

15% Vital Records and Front Desk – establishes staff schedules, interacts with MDH to address issues, purchases security paper, counts and stores in a secure location.

5% Records management – ensures programs and bureaus manages records according to MDH record retention schedule.

5% Policies and Procedures – develops and implements appropriate policies and procedures to ensure that all appropriate State and county rules regarding issues under their purview are adhered to.

10% Supervision of Subordinate Staff - Approves leave requests and timesheets. Manages performance of staff by providing guidance, direction and completing semi-annual performance evaluations (PEPS). Addresses any performance issues in a timely manner and follows HR policies and guidelines when doing so. Facilitates staff development and training. Participates in the hiring process for vacant positions and onboards new employees. Provides onsite coverage as needed.

5% Other Duties - Possess a broad understanding of HCHD services and can refer to other programs. Participates in necessary drills and exercises, responds to emergencies as appropriate, keeps abreast of policies and procedures in the program, bureau and department. Completes all required trainings. Participates in quality improvement efforts within the program.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Desired qualifications:
  • Two (2) years of experience supervising employees
  • Two (2) years of experience in customer service, demonstrating strong interpersonal skills and a commitment to providing excellent customer support
  • Experience with troubleshooting and managing facility issues
  • Experience with fleet management
- Ability to work evenings, nights, weekends as needed

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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