What are the responsibilities and job description for the DJS CASE MANAGEMENT PROGRAM SUPERVISOR position at State of Maryland?

GRADE

LOCATION OF POSITION

49 Old Solomons Island Rd. Annapolis, MD 21401

Main Purpose of Job

Mission Statement

Our mission is to positively transform the lives of young people, foster safer communities, and advocate for more equitable systems through meaningful, community-based partnerships. We strive to hold youth accountable in a constructive manner while recognizing and building upon their strengths, support networks, and potential for success.

Vision Statement

We envision a future where every young person and their family has access to the resources, support, and guidance they need to thrive. Through collaborative partnerships across Maryland, we aim to create sustainable pathways to success that empower youth and strengthen communities.

DJS Case Management Program Supervisor Role

The DJS Case Management Program Supervisor plays a vital leadership role in overseeing juvenile case management services within a designated county or jurisdiction. This position is responsible for ensuring the effective implementation of investigation, supervision, probation, and aftercare services, all designed to support youth rehabilitation and reduce recidivism.

Key responsibilities include:

Supervision & Leadership: Directly overseeing Case Management Specialist Supervisors and Case Management Specialists, providing guidance, mentorship, and performance management.

Community Collaboration: Acting as the DJS representative in critical interagency meetings, including Local Care Teams, Crossover Model Meetings, Fatality Review Boards, and the Local Management Board to ensure a coordinated approach to youth services.

Policy & Program Implementation: Ensuring that case management practices align with departmental policies, state regulations, and best practices for youth rehabilitation.

County-Specific Supervision: In this role, the supervisor will oversee Case Management Specialists (CMS) in Anne Arundel County, ensuring effective service delivery tailored to the needs of the local youth population.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.

Experience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting.

Notes:

1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education.

2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Strong knowledge of juvenile justice systems, case management practices, and rehabilitation programs.
Familiarity with state and federal regulations governing juvenile justice and child welfare services.
Proficiency in case management software and data reporting systems to track youth progress and ensure compliance.
Ability to develop and implement evidence-based strategies to reduce recidivism and improve youth outcomes. Excellent leadership, mentorship, and conflict resolution skills to effectively supervise case management staff. Strong written and verbal communication skills for preparing reports, policy recommendations, and stakeholder presentations.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. In accordance with the Correctional Services Article, Section 8-209 of the Annotated Code of Maryland, the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations 12.10.01.04, general regulations of the Maryland Correctional Training Commission, and include:

U.S. Citizenship or Resident Alien status

Must be at least 21 years of age

A thorough background check, including fingerprinting and drug testing

An oral interview, and

Physical and psychological examinations.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

SELECTION PROCESS

Applicants must ensure that their application contains sufficient detail to demonstrate that they meet the qualifications required for this recruitment. All relevant information regarding qualifications must be submitted by the closing date, as any additional details provided after this deadline will not be considered. Candidates who successfully meet the requirements will be evaluated and ranked as Best Qualified, Better Qualified, or Qualified and will be placed on an eligible employment list for a minimum of one year.

For individuals who have obtained their education outside of the United States, a copy of the equivalent American education, as determined by a foreign credential evaluation, will be required prior to hire. The certified eligible list generated from this recruitment process may also be used to fill similar positions within this or other State agencies. The assessment for this position may include a review and rating of education, training, and experience relevant to the job’s requirements. Therefore, it is essential that applicants provide complete and accurate details regarding their education and professional experience to ensure a thorough evaluation of their qualifications.

EXAMINATION PROCESS

The assessment for this position will be based on a review of your application, specifically evaluating your education, training, and experience in relation to the position’s requirements. Therefore, it is crucial to provide complete and accurate details regarding your educational background and professional experience. Be sure to include all relevant qualifications to clearly demonstrate how you meet the requirements for this recruitment.

If your education was obtained outside the United States, you must provide proof of equivalent American education as determined by a foreign credential evaluation service. The resulting eligible list from this recruitment will be used by the Department of Juvenile Services (DJS) hiring agency to select employees for available positions.

Additionally, if a supplemental questionnaire is required as part of your application, it must be completed in full, as it will be used in the assessment process. The information provided in the questionnaire must align with the details on your application to ensure you receive proper credit. Missing or incomplete supplemental questionnaires may impact your application rating.

Veterans applying for this position should submit their DD 214 Long Form along with their application to receive applicable veteran’s preference credit.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Applicants are strongly encouraged to complete the online application process. However, if you are unable to apply online, you may submit a paper application by mail or fax. If you choose to submit your application via fax or regular mail, each page of your attachment must include your First and Last Name, the Recruitment Number (located at the top of the bulletin), and the last four digits of your Social Security Number. Paper applications must be received by 5:00 PM on the closing date of this recruitment—postmarked applications will not be accepted. Additionally, incorrect application forms will not be considered.

Paper applications should be sent to:
Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E. Redwood Street
Baltimore, MD 21202
Attn: Crystal Wilson
Fax Number: 410-333-4188
TTY Users: Call via Maryland Relay

If additional information is required regarding this recruitment, please contact the DJS Office of Human Resources at djs.careers@maryland.gov and include the Recruitment Title/Number found at the top of the bulletin.

As an Equal Opportunity Employer, the State of Maryland is committed to recruiting, retaining, and promoting employees who reflect the diversity of the state. The Department of Juvenile Services (DJS) values the experience of Veterans and encourages them to apply for all open recruitments. Additionally, bilingual applicants are encouraged to apply.

The Certified Eligible List generated from this recruitment may also be used to fill similar positions within this or other State agencies.

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