What are the responsibilities and job description for the Election Program IT Specialist I position at State of Maryland?
GRADE
SBE 0012
LOCATION OF POSITION
11916 Somerset Avenue
Princess Anne, MD 21853
Main Purpose of Job
An Election Program Information Technology Specialist I is the intermediate level of specialized work providing technology support to staff members of a local election office. Employees in this classification coordinate maintenance and troubleshooting of election technology systems and works in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues. Employees in this classification do not supervise. Employees receive moderate supervision from an Election Director, Election Deputy Director, program manager or program supervisor of a local election office. Employees may be required to work evenings, weekends and holidays and to travel to polling sites during an Election cycle. The Election Program Information Technology Specialist I is differentiated from the Election Program Technology Specialist II in that the Election Program Information Technology Specialist I performs their duties under moderate supervision. The Election Program Information Technology Specialist II performs their duties under general supervision.
POSITION DUTIES
Knowledge of the functions and capabilities of microcomputers;
Knowledge of microcomputer operating systems and program software packages;
Knowledge of local and wide area network components;
Skill in word processing, personal computer and other office equipment and related software applications;
Skill in maintaining accurate and detailed records;
Skill in conducting Level One Help Desk troubleshooting;
Skill in maintenance of computer and software updates, as well as staying up-to-date with election-related cybersecurity tasks;
Ability to perform daily, weekly, and monthly data back-ups;
Ability to remain organized while performing multiple functions or tasks;
Ability to maintain workflow despite frequent interruptions and changing priorities;
Ability to communicate effectively and tactfully and maintain confidentiality when communicating with the general public, State officials, candidates, election judges, and co-workers;
Ability to use independent judgment in applying and explaining election laws, rules and procedures;
Ability to meet time sensitive deadlines and demands;
Ability to develop and deliver formal and informal training to end users in the operations of election programs;
Ability to establish and maintain effective working relationships with program users, local government staff and State Board of Elections staff, vendors and contractors; and
Ability to prepare routine and ad hoc reports.
Minimum Qualifications
Education: Graduation from an accredited high school or possession a high school equivalency certificate.
Experience: 1 year of experience in computer programming; implementing, troubleshooting or supporting local or wide area networks; installing and troubleshooting personal computers or evaluating, implementing, or maintaining microcomputer hardware and software.
Note
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
Special Requirements
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended . However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to the State Board of Elections, 151 West St., Suite 200, Annapolis, MD 21401. Paper application materials must be received by 5:00 pm on the closing date for the recruitment. Resumes will not be accepted in lieu of an application.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-974-5126. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact Chris.Lohr@Maryland.gov.
MD TTY Relay Service: 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
SBE 0012
LOCATION OF POSITION
11916 Somerset Avenue
Princess Anne, MD 21853
Main Purpose of Job
An Election Program Information Technology Specialist I is the intermediate level of specialized work providing technology support to staff members of a local election office. Employees in this classification coordinate maintenance and troubleshooting of election technology systems and works in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues. Employees in this classification do not supervise. Employees receive moderate supervision from an Election Director, Election Deputy Director, program manager or program supervisor of a local election office. Employees may be required to work evenings, weekends and holidays and to travel to polling sites during an Election cycle. The Election Program Information Technology Specialist I is differentiated from the Election Program Technology Specialist II in that the Election Program Information Technology Specialist I performs their duties under moderate supervision. The Election Program Information Technology Specialist II performs their duties under general supervision.
POSITION DUTIES
Knowledge of the functions and capabilities of microcomputers;
Knowledge of microcomputer operating systems and program software packages;
Knowledge of local and wide area network components;
Skill in word processing, personal computer and other office equipment and related software applications;
Skill in maintaining accurate and detailed records;
Skill in conducting Level One Help Desk troubleshooting;
Skill in maintenance of computer and software updates, as well as staying up-to-date with election-related cybersecurity tasks;
Ability to perform daily, weekly, and monthly data back-ups;
Ability to remain organized while performing multiple functions or tasks;
Ability to maintain workflow despite frequent interruptions and changing priorities;
Ability to communicate effectively and tactfully and maintain confidentiality when communicating with the general public, State officials, candidates, election judges, and co-workers;
Ability to use independent judgment in applying and explaining election laws, rules and procedures;
Ability to meet time sensitive deadlines and demands;
Ability to develop and deliver formal and informal training to end users in the operations of election programs;
Ability to establish and maintain effective working relationships with program users, local government staff and State Board of Elections staff, vendors and contractors; and
Ability to prepare routine and ad hoc reports.
Minimum Qualifications
Education: Graduation from an accredited high school or possession a high school equivalency certificate.
Experience: 1 year of experience in computer programming; implementing, troubleshooting or supporting local or wide area networks; installing and troubleshooting personal computers or evaluating, implementing, or maintaining microcomputer hardware and software.
Note
- Fifteen (15) credit hours in computer information technology, programming or networking from an accredited college or university may be substituted for up to one year of required experience.
- Experience operating multi-purpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by developing program code using third generation or other generally accepted computer programming languages may be substituted on a year-for-year basis for the required education.
- Completion of a certification program in computer programming for personal computers, local or wide area networks or troubleshooting such as Microsoft Certified Professional or an equivalent program may be substituted for one year of the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
- General clerical, data processing, technical or administrative experience may substitute for the required experience applying election laws, rules and procedures in a local election office at the rate of two years for each six months of the required election office experience. General clerical, data processing, technical or administrative experience is defined as work performing a variety of duties which are clear-cut and typically found in office settings, such as filing, copying, inputting data, general computer skills, and directing telephone calls.
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Experience Coordinating and maintaining election information systems, such as election equipment, polling place technology, and election judge technology.
- Experience training on election program technology operations.
- Experience coordinating voting equipment maintenance, inventory and preparation
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
Special Requirements
- Employees in this classification are required to be registered voters in the State of Maryland in accordance with the Election Law Article, Section 2-207(d).
- Employees in this classification may not hold or be a candidate for any elective public or political party office or any other office created under the Constitution or laws of this State in accordance with the Election Law Article, Section 2-301(b).
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended . However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to the State Board of Elections, 151 West St., Suite 200, Annapolis, MD 21401. Paper application materials must be received by 5:00 pm on the closing date for the recruitment. Resumes will not be accepted in lieu of an application.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-974-5126. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact Chris.Lohr@Maryland.gov.
MD TTY Relay Service: 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
