EMS SYSTEMS ENGINEER

Introduction

The Maryland Emergency Medical Services (EMS) System is a coordinated statewide network that includes volunteer and career EMS clinicians, medical and nursing personnel, communications, transportation systems, trauma and specialty care centers and emergency departments.

The Maryland Institute for Emergency Medical Services Systems (MIEMSS) oversees and coordinates all components of the statewide EMS system in accordance with Maryland statute and regulation. This includes planning, operations, evaluation, and research. MIEMSS provides leadership and medical direction, conducts and supports EMS educational programs, operates and maintains a statewide communications system, designates trauma and specialty centers, licenses and regulates commercial ambulance services, and participates in EMS-related public education and prevention programs.

GRADE

LOCATION OF POSITION

653 W. Pratt Street

Baltimore, Maryland 21201

POSITION DUTIES

MD Institute of Emergency Medical Services Systems (MIEMSS) is looking for an EMS Communications Engineer to perform or supervise a variety of engineering duties involving the design, installation and / or modification of a wide range of communication systems including voice, data, and video communications via radio, terrestrial microwave or fiber optic transmission systems. This position will provide engineering expertise to MIEMSS technical staff, state, county, and local agencies and recommend new, or revise existing communications systems to achieve greater economy, efficiency and eliminate obsolescence. This position requires an individual with broad-based multi-discipline knowledge acting as a Subject Matter Expert (SME) in the Information Technology, Electrical, and Radio Communications fields. The position is designated as Emergency Essential may be subject to call-in on a 24 hour bases. Design, implement, and document TDM circuits over the statewide microwave system providing for the needs of state, county, and local agencies.; Design and implementation of new IP based communication patching systems to replace existing analog based systems; Identifies and evaluates alternative site locations in support of the statewide microwave and radio communication system; Designs and licenses paths as part of the SIEC Technical group to support the statewide 700 MHz radio system and MIEMSS Communications Prepares formal communication system design proposal including site surveys; path profiles, cost estimates and construction and equipment specifications; Prepares formal communications system design proposal including site surveys, path profiles, cost estimates and construction and equipment specifications; Prepares and submits Federal and submits Federal Communications Commission licensing applications compliant with appropriate Federal regulations; Provides technical advise and solutions to complex maintenance problems beyond capabilities of the MIEMSS technical staff Acts as project engineer in the installation of communication equipment or related structures; Maintains as awareness of the state of the art as it relates to Emergency Medical Communications as field provider needs; Assess the agency's equipment needs and prepares appropriate equipment specifications; Works in conjunction with the Deputy to deploy and maintaining critical infrastructure; State travel to perform various duties.

Position Duties Include but are not limited to :

• Design, document and construct based upon State and local agency requests. Efficiently manage the Public Safety microwave bandwidth asset
• Evaluate the current EMS radio systems coverage and performance and develop a needs analysis to identify geographic areas that require enhancement
• Pursue the acquisition of new sites through PSC Technical committee and state / county relationships-Provide recommendations for the Director for the implementation of changes
• Maintain a leadership role in developing a robust microwave network plan based upon available tower locations as an active member of the PSC Technical committee
• Engineer and license the new microwave paths and work with Department of Budget and Manager and internal staff to implement the new links in an efficient and timely manner
• Prepare all Federal Communications Commission (FCC) and Federal Aviation Administrations (FAA) filings as required to maintain compliance with Federal statutes
• Maintain knowledge of current FCC rules that impacts EMS Communications and make recommendations to the Director
• Provide the technical expertise necessary to resolve maintenance issues that are beyond the technical staff's ability
• Oversee vendors and contractors in the installation of new systems and ensure project goals
• Adhere to project budgets and industry standards
• Maintain knowledge of changes in applicable technology
• Maintain security patches and updates to the VoIP loggers, DNS entries, SQL server system checks, NAS services, Monitor WhatsUp Gold / PSInet performance and SLA checks
• Manage and apply critical updates for servers and computer systems supporting EMRC and SYSCOM operations
• Maintain knowledge of all posted security risks and applicable patches for : UNIX, LINUX, and Windows servers and WhatsUP and SQL servers
• Monitor network latency and SLA monitors on a daily basis in conjunction with the PSInet technical group-Maintain security patches and updates

MINIMUM QUALIFICATIONS

Experience :

Five years of experience in the design and implementation of two-way radio, terrestrial microwave, satellite communications, radio frequency, mobile data or wireless communications systems to include three years of IP network support and computer systems administration.

Notes :

1) Candidates may substitute a Bachelor's degree from an accredited college or university with a major in Electronics, Communications Engineering or related field for 3 years of the required experience.

2) Candidates may substitute an Associate Degree from an accredited college or university with a major in Electronics, Communications Engineering or related field for 2 years of the required experience.

3) Candidates may substitute completion of trade school with a concentration in Electronics / specialization in Communications or related field for 1 year of the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Candidates for positions in this classification must possess a current Federal Communications General Radiotelephone license or a specialized communications license from one of the following professional organizations :

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to posses a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to : Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201.

Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

Resumes will not be accepted in lieu of completing the online or paper application. For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.