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Investigative Interviewer/ Translator (Spanish) (ADMINISTRATIVE SPECIALIST III)

State of Maryland
Hunt Valley, MD Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/25/2025

Introduction

Maryland Department of Labor is currently accepting applications from qualified candidates for an Administrative Specialist III (Investigative Interviewer/Translator (Spanish) within the Division of Labor and Industry, Employment Standards Service.

As a member of the DLI team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.


GRADE

12

LOCATION OF POSITION

10946 Golden West Drive, Suite 160, Hunt Valley, MD 21031

Main Purpose of Job

Interview/translate verbal and written communications from one language to another (English to Spanish) for regulatory enforcement agencies within the Division of Labor and Industry by accurately conveying the meaning of the source language to the target language and vice versa; and provide full performance level of work using independent judgment and analysis by applying and interpreting rules and regulations in accordance with the units’ laws, regulations, and policies. Employees in this classification do not supervise.

POSITION DUTIES

Provides English to Spanish and vice versa oral translation and interpretation services in a variety of settings for the Division of Labor and Industry via field inspections, investigations, meetings, training seminars, webinars, telephone and email, etc., accompanies, translates and interprets for wage and hour investigators during site visits.

Provide translation services with investigations and examinations during the performance of analysis and research to enhance labor law compliance in the state. Assist in research projects geared towards English as a second language (ESOL) workers and employers.

Provide guidance and translation for paying fines or fees and the dissemination of collected wages. Assist wage investigators during consultation services with employers, employees, and other interested persons to improve labor law compliance in the state. Performs this function through written and oral communication, group presentations, and collaboration with employers to establish labor law compliance programs.

Assist in the creation of content, translate informational documents including but not limited to reports, letters, memorandums, brochures, pamphlets, etc. for purposes of providing translating materials in Spanish and/or English.

Providing bilingual services, assist in the process and issuance of work permits, or other documents pertinent to the unit. Answer telephone calls and perform intake of complaints.


Other duties as assigned by management.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Excellent level of fluency in written and oral English and Spanish.

Report writing and investigative background experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Resumes are acceptable as additional information only. However, the application must be completed in its entirety or it will be subject to rejection.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may submit via email to brianna.freeman1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department Of Labor/Office of Administration
Attn: 25-002043-0002 (Investigative Interviewer/Translator (Spanish) BF
100 S. Charles Street, 5th Floor
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

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