What are the responsibilities and job description for the LTSS MARYLAND DDA MODULE OPERATIONS MANAGER (Program Manager Senior I) position at State of Maryland?
Introduction GRADE
23
LOCATION OF POSITION
MDH Developmental Disabilities Administration
201 W. Preston Street
Baltimore MD 21201
Main Purpose of Job
This position will function as the LTSSMaryland DDA Module Operations Manager for the Maryland Department of Health's Developmental Disabilities Administration (DDA). Responsibilities include: coordinating development and transformation initiatives, ensuring LTSSMaryland meets DDA’s needs, and liaising with DDA Headquarters (HQ) and Regional Program leaders, the Medicaid Office of Provider Services (MPS), and LTSSMaryland vendors. This role involves in-depth analysis, strategic planning, and coordinating efforts across various stakeholders to develop, implement, and enhance the DDA LTSSMaryland module to support the business’ operational and strategic objectives.
The focus is on continuous improvement using data analysis to drive decisions. DDA supports over 24,000 individuals with disabilities through a network of 300 providers, with an annual budget of approximately $2.5 billion.
This position is eligible for Hybrid Telework at the discretion of the manager. Also, system rollout occurs on weekends and evenings and some off-schedule work may be required in emergent situations.
Minimum Qualifications
Candidates must possess a bachelor's degree from an accredited college or university and 6 years of health or human services professional experience.
A Master's degree will substitute for one year of the general experience. A Doctorate will substitute for two years general experience. Additional experience will substitute year for year for the college degree.
Desired Or Preferred Qualifications
This desired candidate should have a combination of education, experience, and skills that enable the candidate to manage complex projects, lead cross-functional teams, and drive strategic initiatives. Desired qualifications for this position include:
This is a Management Service position and serves at the pleasure of the Appointing Authority. A Resume must accompany your application.
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.
Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .
Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
23
LOCATION OF POSITION
MDH Developmental Disabilities Administration
201 W. Preston Street
Baltimore MD 21201
Main Purpose of Job
This position will function as the LTSSMaryland DDA Module Operations Manager for the Maryland Department of Health's Developmental Disabilities Administration (DDA). Responsibilities include: coordinating development and transformation initiatives, ensuring LTSSMaryland meets DDA’s needs, and liaising with DDA Headquarters (HQ) and Regional Program leaders, the Medicaid Office of Provider Services (MPS), and LTSSMaryland vendors. This role involves in-depth analysis, strategic planning, and coordinating efforts across various stakeholders to develop, implement, and enhance the DDA LTSSMaryland module to support the business’ operational and strategic objectives.
The focus is on continuous improvement using data analysis to drive decisions. DDA supports over 24,000 individuals with disabilities through a network of 300 providers, with an annual budget of approximately $2.5 billion.
This position is eligible for Hybrid Telework at the discretion of the manager. Also, system rollout occurs on weekends and evenings and some off-schedule work may be required in emergent situations.
Minimum Qualifications
Candidates must possess a bachelor's degree from an accredited college or university and 6 years of health or human services professional experience.
A Master's degree will substitute for one year of the general experience. A Doctorate will substitute for two years general experience. Additional experience will substitute year for year for the college degree.
Desired Or Preferred Qualifications
This desired candidate should have a combination of education, experience, and skills that enable the candidate to manage complex projects, lead cross-functional teams, and drive strategic initiatives. Desired qualifications for this position include:
- Bachelor's Degree in a related field such as Business Administration, Healthcare Management or related field
- Master's Degree (MBA, MPA, or a related field) is preferred, as it demonstrates advanced knowledge in strategic planning, program management, and leadership within healthcare or public sector contexts
- Experience in program or project management
- Managing large-scale programs with complex, cross-functional teams
- Working with or within state agencies, particularly in intellectual and/or developmental disabilities programs
This is a Management Service position and serves at the pleasure of the Appointing Authority. A Resume must accompany your application.
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted.
Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov .
Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
