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Victim Services Advocate (ADMINISTRATOR I)

State of Maryland
Baltimore, MD Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/13/2025

Introduction

The Governor's Office of Crime Prevention and Policy serves as a coordinating office that advises the Governor on criminal justice strategies. The office plans, promotes, and funds efforts with government entities, private organizations, and the community to advance public policy, enhance public safety, reduce crime and juvenile delinquency and serve victims.

***This is a special appointment position which serves at the pleasure of the appointing authority***

GRADE

16

LOCATION OF POSITION

6776 Reisterstown Rd., Baltimore MD 21215

Main Purpose of Job

The Victim Services Advocate is responsible for providing all manner of direct service assistance to include, but not limited to; application assistance, crisis intervention, status updates, hearings assistance as well as providing resource information to crime victims and their families, as well as stakeholders. Additionally, the Victim Services Advocate will develop and implement a formal internal and external programmatic training regimen for agency staff, as well as community partners and stakeholders as it pertains to both victim services and the overall agency processes, procedures and general knowledge as it pertains to crime victims' effective navigation of the agency. The Victim Services Advocate will assist with Emergency Award claims and follow through to completion.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Our preferred candidate will have the following experience/skillset:

One year experience in each of the following areas:


Working with victims of crime as it relates to helping them navigate state services.

Working with law enforcement, state's attorneys offices, courts, funeral homes and or hospitals in the process of assisting crime victims.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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