Quality Assurance Analyst II

Agency Overview : The Executive Office for Administration and Finance (A&F) plans and executes fiscal and administrative policies that serve to ensure the financial stability, efficiency, and effectiveness of state government. The key responsibilities of A&F include managing the operational and capital budgets of the Commonwealth and managing funds received from the federal government. A&F IT is a unit under the Executive Office for Administration & Finance (A&F) and is overseen by the Secretariat Chief Information Officer (SCIO). A&F IT is a team of approximately 300 skilled and committed IT professionals who develop and maintain technical solutions that address business challenges for Executive Office of Administration and Finance agencies. Position Summary : The Quality Assurance Analyst is responsible for ensuring the quality and reliability of web applications, with a specific focus on .NET applications and solutions built on the Microsoft Power Platform. This role requires a deep understanding of software testing methodologies, technical concepts, and the software development life cycle. The ideal candidate will have experience working with SQL Server and Oracle databases, including writing SQL queries to support testing efforts. In addition to testing, the QA Analyst will provide timely production support and contribute to ongoing and special projects within the division. This role involves both independent work and collaboration within project teams, requiring strong analytical skills, attention to detail, and a commitment to delivering high-quality results.

• Duties and Responsibilities :
• Collaborate both independently and within a project team to design, develop and deliver test plans for new and existing functionality.
• Write clear, concise, and comprehensive use cases and test plans to ensure thorough testing of all application features.
• Continuously design and execute regression test plans in response to frequent and rapid changes.
• Generate and analyze data for tests, triage defects to draw conclusions, define issues and provide appropriate recommendations for resolution.
• Perform thorough requirement analysis to establish and define application use cases and test plans that align with business objectives.
• Provide detailed quality assurance analysis for .NET applications.
• Provide timely production support on all A&F-IT applications, as needed.
• Act as a dependable source of early feedback on new functionality and feature changes.
• Stay up to date with assigned tasks and provide regular progress reports to management.
• Assumes additional duties and responsibilities, as assigned by management, supporting the completion of special and / or ongoing projects within the division.
• Comply with all administrative and customer service policies within the department and bureau, maintaining a high standard of professionalism and customer satisfaction. Preferred Qualifications, Skills, and Competencies :
• Proven experience as a Quality Assurance Analyst or in a similar role, particularly with .NET applications.
• Strong understanding of software development life cycles (SDLC) and quality assurance methodologies.
• Proficiency in writing and executing test plans, use cases, and regression tests.
• Experience with defect management and data analysis.
• Excellent problem-solving skills and attention to detail.
• Ability to work both independently and within a team, managing multiple tasks in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Familiarity with production support processes and the ability to provide timely solutions to issues. This position is assigned to A&F IT's offices at, MITC 200 Arlington Street, Chelsea, Massachusetts. Currently, this position will require in-person and virtual presence, as assigned by the supervisor. The offices at MITC are MBTA accessible. / An external candidate recommended for a position with the Executive Office for Administration and Finance IT will be subject to a background check that includes checks for : state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence / employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks. / First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements : Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology application development and support, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions : I. An Associate’s degree in a related field may substitute for one (1) year of the required experience. II. A Bachelor’s degree or higher in a related field may substitute for the required experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job :
• Information Systems and Technology Organization :
• Exec Office of Administration and Finance Title : Quality Assurance Analyst II Location : Massachusetts-Chelsea-200 Arlington Street Requisition ID : 240007NJ