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Department of State Aide 6-E8 - Internal Services Branch (ISB)

State of Michigan
Lansing, MI Full Time
POSTED ON 3/28/2025 CLOSED ON 4/7/2025

What are the responsibilities and job description for the Department of State Aide 6-E8 - Internal Services Branch (ISB) position at State of Michigan?


The Internal Services Branch (ISB) position is based in the Secretary of State Building within the State Secondary Complex completing Secretary of State transactions using internal, no-contact service delivery methods. Staff primary function is to process/issue driver licenses and personal identification cards, vehicle titles, registration/license plates, watercraft and snowmobile registration/decals, disability placards, voter registrations and various other Secretary of State branch products. Other responsibilities include communicating with the customer by phone, letter, or email as needed to answer questions, return documents, or provide instruction. Other responsibilities include assisting with Renew by Mail (RBM) unit duties when needed.

*This position is not located in a branch office, it is located within the State Secondary Complex.*

Position Description of Department of State Aide 6-E8

MDOSJOBS

EDUCATION:
Education typically acquired through completion of high school.

EXPERIENCE: 
Department Of State Aide 6
No specific type or amount is required.

Department Of State Aide 7
One year of experience equivalent to a Department of State Aide 6.

Department Of State Aide E8
Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.
You must apply for this vacancy through the Neogov system; click on "Apply" in the job posting for instructions in submitting your electronic application.  Hard copy applications will not be accepted.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration.  Only those applicants interviewed will be notified of the results.
 
Civil Service Commission Rule 2-7 requires that all newly hired state employees submit to and pass a pre-employment drug test prior to their actual appointment.

CDLKTEX: Pursuant to the Commercial Motor Vehicle Safety Enhancement (CMVSE) Act and the requirements established by the Federal Motor Carrier Safety Administration (FMCSA), this designation requires a nationwide criminal history background check prior to position appointment. The employee, once appointed, is required to successfully complete a formal CDL training course, and knowledge test prior to certification as a CDL Knowledge Test Examiner. Additionally, the incumbent will be required to pass refresher training and examination every four years.

SECCHDPOS: Position requires incumbent to be a United States Citizen and pass a thorough background investigation to comply with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.  

As part of the Department of State’s continued efforts to produce secure driver’s licenses and personal identification cards, state law (Public Act 7 of 2008) requires the Department to perform security checks on designated positions.  This notice is to inform you that if you are appointed to a Security Checked Position, you must provide proof of U.S. Citizenship and continue to meet the requirements for the duration of the position.  Employment may be terminated if U.S. Citizenship cannot be verified by the first day of employment.  The following documents may be used to verify proof of citizenship*:
 
  • Original certified birth certificate issued by a government unit in the U.S. or U.S. territory
  • Valid, unexpired U.S. passport
  • Certificate of Citizenship (N-560, or N-561)
  • Certificate of Naturalization (N-550, N-570 or N-578)
 
*Note:  Photo identification must be provided.  The current legal name and date of birth on the citizenship and identity documents should match.  Spelling needs to match exactly.  Date of birth needs to be an exact match.  If the current legal name is different from the name on the birth certificate, the employee must show legal proof of the name change (i.e. original marriage license, divorce decree or court order).
 

The use of Artificial Intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions and exercises.

View the job specification at: http://www.michigan.gov/documents/DepartmentofStateAide_12503_7.pdf

Salary : $21 - $29

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