What are the responsibilities and job description for the Departmental Technician 7-E9 (Revenue Officers) position at State of Michigan?
Job Description
This position serves as a Departmental Technician in the Field Services section of the Collection Services Bureau (CSB). This position is responsible for a variety of functions in support of CSB, including, but not limited to: contact with non-compliant taxpayers and/or their authorized representatives; review and evaluate documents supplied by taxpayers and/or their authorized representatives; respond verbally and in writing to taxpayer and/or authorized representatives regarding their delinquent collection accounts; research, review and compile documentation for Corporate Officer Liability (COL); and, recommend/initiate actions for debt resolution. This position serves as a technical resource for team members and management by researching and interpreting noncompliant accounts for debt resolution. This employee proposes revisions in rules, regulations, and procedures manuals; designs new forms and procedures.
Position Description
Treasury Careers (michigan.gov) - Learn more about why Treasury is a Great Place to Work!
Required Education And Experience
Education
Education typically acquired through completion of high school
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Alternate Education And Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a Bachelor’s degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
Additional Requirements And Information
Please attach a cover letter, detailed resume, and, if applicable, a copy of your official college transcript(s) to your application. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to Treasury. Review more information regarding official transcripts.
Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA . Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
This position is eligible for remote work up to five days per week; however, selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.
The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
This position serves as a Departmental Technician in the Field Services section of the Collection Services Bureau (CSB). This position is responsible for a variety of functions in support of CSB, including, but not limited to: contact with non-compliant taxpayers and/or their authorized representatives; review and evaluate documents supplied by taxpayers and/or their authorized representatives; respond verbally and in writing to taxpayer and/or authorized representatives regarding their delinquent collection accounts; research, review and compile documentation for Corporate Officer Liability (COL); and, recommend/initiate actions for debt resolution. This position serves as a technical resource for team members and management by researching and interpreting noncompliant accounts for debt resolution. This employee proposes revisions in rules, regulations, and procedures manuals; designs new forms and procedures.
Position Description
Treasury Careers (michigan.gov) - Learn more about why Treasury is a Great Place to Work!
Required Education And Experience
Education
Education typically acquired through completion of high school
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Alternate Education And Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a Bachelor’s degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
Additional Requirements And Information
Please attach a cover letter, detailed resume, and, if applicable, a copy of your official college transcript(s) to your application. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to Treasury. Review more information regarding official transcripts.
Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA . Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.
This position is eligible for remote work up to five days per week; however, selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Please note that occasional onsite work will be required.
Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.
The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
