What are the responsibilities and job description for the Compliance Supervisor - Investigation Supervisor position at State of Minnesota?
Working Title: Compliance Supervisor
Job Class: Investigation Supervisor
Agency: Office of Emergency Medical Services
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Office of Emergency Medical Services (OEMS) is looking for their next Compliance Supervisor! This position manages the office’s complaint and compliance process, ensuring investigations are thorough and disciplinary actions are enforced. The position oversees investigative staff by providing feedback, training, and performance evaluations while setting priorities and resolving operational challenges. The role requires strong knowledge of state laws and legal procedures, along with excellent organizational and time-management skills. This position additionally handles complaints, enforces corrective actions, and acts as the main contact for the Certification Specialist and Attorney General’s Office. This position additionally supports leadership in rulemaking and legal updates, ensuring projects stay on track, with some travel required for meetings and investigations.
Responsibilities for this position include, but are not limited to:
Four years’ experience conducting investigations and/or assuring compliance of State of Minnesota regulated occupations that includes the following duties and responsibilities:
Master’s degree in criminal justice, emergency management, public administration, leadership, or related field may substitute for 18 months of experience.
Minimum qualifications assessed at interview:
Regular use of office equipment, including a computer and cell phone.
Ability to maintain a stationary position for long periods of time.
Ability to assess confidential paper and electronic records.
Ability to move 10-25 lbs.
Additional Requirements
Incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation.
This position requires successful completion of a background check and employment reference check.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Matthew Leo at matthew.leo@state.mn.us or 651-201-2393.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Matthew Leo at matthew.leo@state.mn.us.
About The Office Of Emergency Medical Services
The Office of Emergency Medical Services is committed to ensuring the highest standards in emergency medical care through effective oversight, support, and collaboration. The agency is responsible for licensing ambulance services, certifying emergency medical personnel, and approving emergency medical services education programs.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Investigation Supervisor
Agency: Office of Emergency Medical Services
- Job ID: 84304
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 02/22/2025
- Closing Date: 03/10/2025
- Hiring Agency/Seniority Unit: Office of Emergency Medical Services
- Division/Unit: Emergency Medical Services Office / Regulatory & Compliance Section
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: Yes, up to 10 percent
- Salary Range: $37.60 - $54.16 / hourly; $78,508 - $113,086 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 216 - Middle Management Association/MMA
- FLSA Status: Exempt - Executive
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Office of Emergency Medical Services (OEMS) is looking for their next Compliance Supervisor! This position manages the office’s complaint and compliance process, ensuring investigations are thorough and disciplinary actions are enforced. The position oversees investigative staff by providing feedback, training, and performance evaluations while setting priorities and resolving operational challenges. The role requires strong knowledge of state laws and legal procedures, along with excellent organizational and time-management skills. This position additionally handles complaints, enforces corrective actions, and acts as the main contact for the Certification Specialist and Attorney General’s Office. This position additionally supports leadership in rulemaking and legal updates, ensuring projects stay on track, with some travel required for meetings and investigations.
Responsibilities for this position include, but are not limited to:
- Supervising assigned staff and programs.
- Managing the complaint resolution process.
- Guide and direct investigative staff in the compliance of individuals and entities under OEMS disciplinary and corrective action.
- Investigating non-compliance of individuals and entities under disciplinary and corrective action.
- Preparing legal documents.
Four years’ experience conducting investigations and/or assuring compliance of State of Minnesota regulated occupations that includes the following duties and responsibilities:
- Interpreting and applying the governmental laws in investigatory and compliance situations to ensure due process
- Tracking of complaints, investigations, and compliance.
- Reviewing and providing feedback on investigative reports to staff.
- Previous supervisory, team lead or project lead experience.
Master’s degree in criminal justice, emergency management, public administration, leadership, or related field may substitute for 18 months of experience.
Minimum qualifications assessed at interview:
- Ability to read, review, and correctly interpret state statutes, state rules, and OEMS orders.
- Ability to organize and prioritize under strict time and production deadlines while producing quality deliverables.
- Knowledge of the relationship between investigative subjects and the investigatory/compliance process.
- Bachelor’s degree or higher in criminal justice, emergency management, public administration, leadership, or related field.
- Experience leading in the public sector
- Knowledge of the EMS system and governing statutes
- Documented skills in process improvement
Regular use of office equipment, including a computer and cell phone.
Ability to maintain a stationary position for long periods of time.
Ability to assess confidential paper and electronic records.
Ability to move 10-25 lbs.
Additional Requirements
Incumbent must maintain valid driver's license, and insurance, OR have other reliable transportation.
This position requires successful completion of a background check and employment reference check.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Matthew Leo at matthew.leo@state.mn.us or 651-201-2393.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Matthew Leo at matthew.leo@state.mn.us.
About The Office Of Emergency Medical Services
The Office of Emergency Medical Services is committed to ensuring the highest standards in emergency medical care through effective oversight, support, and collaboration. The agency is responsible for licensing ambulance services, certifying emergency medical personnel, and approving emergency medical services education programs.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $78,508 - $113,086
