Deputy Director, Child Support/Dir Child Services Divisions

Job Details

Working Title: Deputy Director, Child Support
Job Class: Director Child Services Divisions
Agency: Children Youth & Families Dept

• Job ID: 85287
• Location: St. Paul
• Telework Eligible: Hybrid Eligible
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/02/2025
• Closing Date: 04/22/2025
• Hiring Agency/Seniority Unit: DCYF/ Family Well-Being Administration / Child Support Division
• Division/Unit: DCY - Central Office / DCYF CSE Management
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $46.68 - $67.01 / hourly; $97,467 - $139,916 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 220 - Manager/Unrepresented
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including child care and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. The new Department of Children, Youth, and Families (DCYF) Agency became effective on July 1, 2024.

Job Summary

Hybrid Eligible. ***Employees may generally telework up to 50% of their scheduled workdays in a month; Employees that live 75 miles or more from their permanent/principal work location and live within the State or a county bordering the State may telework more than 50% with approval.

As Deputy Director, Child Support, you will be a part of the executive leadership team for the child support division within the Family Well-being Administration at the Department of Children, Youth, and Families (DCYF). You will direct the strategic planning, coordination, administration, operational functions, and program services of the Child Support Division (CSD) and to provide the daily direction of the child support program.

• Strategic Planning – lead and direct division functions so that program implementation, operations, and decision-making will be carried out with maximum effectiveness, efficiency, and service to the public.
• Program Leadership and Support – leads the coordination of division initiatives, collaborates with division leadership team.
• Develop and maintain effective working relationships with partners, stakeholders, and other interested parties to ensure consideration of their concerns in departmental decision-making and to ensure that quality customer service is provided.
• Operational direction and support – Determine operational objectives for the division.
• Personnel – Maintain a workforce that is committed to public service, culturally competent, readily adaptable to new situations and constantly learning and growing. This position will manage the personnel functions for the program services areas of the division.
• Decision-making authority – Assumes responsibility of primary decision-maker on behalf of the CSD director.

Qualifications

Minimum Qualifications

Professional leadership or supervisory experience and two (2) years of experience managing programs that in child support services, family law, or a related field and working with child support guidelines, including strategic planning and directing the work of staff.

OR

Five (5) years of professional leadership or supervisory experience managing programs in child support services, family law, or a related field and working with child support guidelines

Experience must demonstrate the following:

• Strong knowledge of federal and state laws governing child support, family law, and court procedures.
• Excellent interpersonal, communication, and negotiation skills, with the ability to build effective relationships with diverse stakeholders.
• Strategic planning, coordination and administration of operational functions
• Strong organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
• Ability to handle sensitive and confidential information with discretion
• A commitment to advancing positive outcomes in diversity, equity, inclusion, and antiracism for colleagues and the people DCYF serves.

Preferred Qualifications

• Knowledge of state and federal government programs and their interrelationships and an understanding of human services policy and procedures,
• Ability to work with executive leadership.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DCYF will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Toni Shobe at toni.shobe@state.mn.us

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Toni Shobe at toni.shobe@state.mn.us

About Children Youth & Families Dept

Together, we’re working to advance equitable outcomes for children, youth, and families through transformative, partnership-driven policies, programs, and practices.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.