Early Learning Scholarship System Support and Product Associate/Management Analyst 4

Job Details

Working Title: Early Learning Scholarship System Support and Product Associate
Job Class: Management Analyst 4
Agency: Children Youth & Families Dept

• Job ID: 83292
• Location: St. Paul
• Telework Eligible: Yes, hybrid position
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 1/22/25. Please note that to be considered a bidder, you must be a permanent non-probationary DCYF employee in the same job classification as the position.
• Date Posted: 01/15/2025
• Closing Date: 01/28/2025
• Hiring Agency/Seniority Unit: Children Youth & Families Dept / DCYF Central Office MAPE
• Division/Unit: DCYF/ Early Learning Scholarships
• Work Shift: Day Shift
• Work Hours: 8:00 am - 4:30 pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $32.99 - $48.93 / hourly; $68,883 - $102,165 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

In the 2023 legislative session, the Governor’s Office, Minnesota legislature, and leaders for children and families worked in partnership to pass legislation establishing the Department of Children, Youth, and Families (DCYF) to create a sustainable, public face for children’s issues in state government. This new cabinet-level agency brings together programs centered on children and families, including childcare and early learning, child support, child safety and permanency, economic support and food assistance, and youth opportunity. The new Department of Children, Youth, and Families (DCYF) Agency became effective on July 1, 2024.

Job Summary

Under limited supervision, this position exists to provide technical support and guidance to the users of the Minnesota Department of Children, Youth and Family’s Early Learning Scholarship Administration System (ELSA), a complex web-based data and payment application system built on a relational database. This position will support the user experience of other systems used for the Early Learning Scholarship program, including but not limited to the online scholarship application and administrative system built in Saleforce, and support transition to any future systems. . This position provides leadership for continuous quality improvement for the scholarship program, is the primary contact and coordinator for scholarship data requests, and will support provision of data for compliance, tracking, and results driven accountability needs related to the scholarship program. Additionally, this position provides consultation and professional advice to educational personnel, institutions, organizations and policymakers centered on the Early Learning Scholarships Program, with specialization in managing program data and guiding implementation and policy as it intersects other Early Learning education programs.

• Managing the user experience and daily operations of the Early Learning Scholarship Administration System (ELSA), serving as the primary contact for Area Administrators, school districts, charter schools and childcare programs to problem solve around data issues, address timeliness of data submission and data quality.
• Collaborating with the rest of the Early Learning Scholarships Program team, co-leading continuous improvement of program policy and implementation in coordination with other data leads in the Division, Data Analytics Division, OHE and DHS, by supporting data analysis, evaluation and research related to early childhood financing and program participation, to support the unit and Division in meeting its objectives and mission.
• Providing program expertise for Product Experience Team Cases for the On-line Scholarship Application and Administrative hub.
• Coordinate temporary projects, committees, or working groups, short and long term, as directed by supervisor and division director.
• Providing representation and support work as a member of the Early Learning Services Division as needed.

Qualifications

Minimum Qualifications

• Experience with providing user experience and technical support in a variety of formats (phone call, email, self-service portal, etc.)
• Experience with data collection, analysis, and/or reporting including but not limited to, using data visualization tools.
• Experience using a variety of technology software and platforms, and demonstrated proficiency with Microsoft Excel

Preferred Qualifications

• Experience with using the Early Learning Scholarship Administration System (ELSA) or similar public sector systems
• Experience with user research and data analytics to understand user experience for improving systems to support continuous quality improvement of programs
• Strong written communication skills, demonstrating an ability to provide technical information to multiple audiences, inclusive of data and data visualizations.
• Advanced user experience and technical support working effectively with others from different backgrounds and cultures.

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DCYF will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Sandy Myers at Sandra.Myers@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Anny Xiong at anny.xiong@state.mn.us.

About Children Youth & Families Dept

Together, we’re working to advance equitable outcomes for children, youth, and families through transformative, partnership-driven policies, programs, and practices.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.