What are the responsibilities and job description for the Salesforce Scrum Master - ITS4 position at State of Minnesota?
Working Title : Salesforce Scrum Master
Job Class : Information Technology Specialist 4
Agency : Minnesota IT Services
Job ID : 83924
Location : St. Paul
Telework Eligible : Yes, #LI-Hybrid
Full / Part Time : Full-Time
Regular / Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 02 / 20 / 2025
Closing Date : 03 / 03 / 2025
Hiring Agency / Seniority Unit : Minnesota IT Services
Division / Unit : Department of Human Services (DHS)
Work Shift / Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
Job Class Option : IS Planning
Classified Status : Classified
Bargaining Unit / Union : 214 - MN Assoc of Professional Empl / MAPE
FLSA Status : Exempt - Administrative
Designated in Connect 700 Program for Applicants with Disabilities (https : / / mn.gov / mmb / careers / diverse-workforce / people-with-disabilities / connect700 / ) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800 professionals of Minnesota IT Services (https : / / mn.gov / mnit / about-mnit / careers / ) (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.
If you're passionate about leading teams, improving collaboration, and driving Agile practices to support the state's mission of delivering exceptional service, apply now to be part of a dedicated team fostering innovation and efficiency in the State of Minnesota! Join us in our mission to create a more agile, responsive, and impactful public service through technology.
As the Salesforce Scrum Master, you will guide and support project teams in using Agile methodologies, specifically Scrum, to achieve successful delivery of Salesforce-related initiatives. This role focuses on facilitating effective collaboration between cross-functional teams, ensuring the adoption of Scrum practices, and enabling the timely delivery of project objectives. The Scrum Master serves as a coach and facilitator, working closely with product owners and the product backlog, developers, and other stakeholders to ensure that Agile principles are adhered to, and that obstacles to progress are identified and addressed promptly.
This position is currently eligible for full-time telework :
Telework (https : / / mn.gov / mmb-stat / policies / 1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.
Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https : / / mn.gov / mnit / about-mnit / careers / hiringprocess.jsp) :
Position requires a minimum of four (4) years of IT related experience in project management, business analysis, and leading teams.
Experience must include :
Experience facilitating team collaboration, tracking project progress, and ensuring project deliverables align with business objectives.
Experience in organizational and problem-solving skills, with a demonstrated ability to guide teams through challenges and improve operational efficiency.
Experience with Agile or iterative project management methodologies.
Experience facilitating meetings, managing stakeholder expectations, and removing project roadblocks.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.
A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.
Preferred Qualifications
Experience working on software development or technology projects, preferably within a structured PMO, Agile, or hybrid environment.
Experience with Agile methodologies, including Scrum and Kanban
Experience with backlog management tools (e.g., Jira, Azure DevOps) to support Product Owners and teams.
Experience coaching and mentoring team members in Agile principles.
Experience and knowledge of the Salesforce Platform.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following :
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer / educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
Salary : $76,253 - $125,781
