What are the responsibilities and job description for the Benefit Program Supervisor - KCRCC position at State of Missouri?
Benefit Program Supervisor
DES / KCRCC
Annual Salary Range: $53,953
Why You Will Love This Position
The Benefit Program Supervisor leads a team of Benefit Program Specialists responsible for accurately filing unemployment claims, processing incoming correspondence, making determinations, and providing excellent customer service. You will use your knowledge of Missouri’s unemployment insurance program, strong leadership skills, and desire to coach and help others to develop your team into effective and efficient service providers for Missouri’s workers and employers. You will exemplify DOLIR Code of Conduct and ensure your team lives up to the Code’s expectations.
What You Will Do
All you need for success:
Desired Attributes
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions about this position, please contact: Jeremy Beller at Jeremy.Beller@labor.mo.gov .
DES / KCRCC
Annual Salary Range: $53,953
Why You Will Love This Position
The Benefit Program Supervisor leads a team of Benefit Program Specialists responsible for accurately filing unemployment claims, processing incoming correspondence, making determinations, and providing excellent customer service. You will use your knowledge of Missouri’s unemployment insurance program, strong leadership skills, and desire to coach and help others to develop your team into effective and efficient service providers for Missouri’s workers and employers. You will exemplify DOLIR Code of Conduct and ensure your team lives up to the Code’s expectations.
What You Will Do
- Supervision of a staff, including training and coaching of team members.
- Resolving complex claim and overpayment issues which fall under your authority to address.
- Review work of team members.
All you need for success:
- 6 years of relevant experience ORa Bachelor’s degree in an applicable field of study and 2 years of relevant experience.
Desired Attributes
- Comprehensive knowledge of state and federal laws relating to unemployment insurance, and of the rules, regulations, procedures, and interpretations established by the Division.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions about this position, please contact: Jeremy Beller at Jeremy.Beller@labor.mo.gov .
Salary : $53,953
