Lead Administrative Support Assistant Hawthorn Children's Psychiatric Hospital

Job Location: Hawthorn Children's Psychiatric Hospital. 1901 Pennsylvania Ave., St. Louis MO, 63133

Why you’ll love this position:

Hawthorn Children's Psychiatric Hospital provides specialized care for children and adolescents diagnosed with mental illness. We are looking for an energetic and organized administrative assistant to work with the Medical Director and Physicians.

Hawthorn Children’s Psychiatric Hospital uses the Sanctuary Model to guide our interactions with our teammates and the care we provide to our consumers in order to promote healing, safety, and nonviolence. This is accomplished by following the Foundation of Sanctuary – The Four Pillars of (1) Trauma Theory, (2) Seven Commitments, (3) S.E.L.F. (Safety, Emotion, Loss, and Future), (4) Sanctuary Tool Kit.

The Medical Department SOSA is primarily responsible for maintaining the credentialling and privileging for the Medical Department Staff at Hawthorn. This highly specialized function requires that the SOSA be knowledgeable in Joint Commission and CMS Standards for credentialing medical staff in hospital organizations. The SOSA is also responsible for coordinating the physician’s schedules, including the on-call coverage to meet the afterhours and emergency needs of the facility. The SOSA organizes and facilitates the orientation of new physicians, including the Child Fellows from Washington University. The SOSA also supports the Executive Committee at Hawthorn.

• Facilitates credentialing and privileging process for all Medical Department staff

• Completion of insurance company requirements and credentialling for physicians

• Provides administrative support to the Medical Director. Coordinates physician’s schedules at Hawthorn, including regular business hours schedules and on-call schedules to help ensure the coverage needs of the facility are met

• Organizes and facilitates orientation of new physicians and new Child Psychiatry Fellows

• Provides administrative support to Quality Counsel Committee and Environment of Care Committee

• Provides administrative support to Executive Committee Members (other than Medical Director) at Hawthorn (Chief Executive Officer, Chief Nurse Executive, Inpatient Program Director, and Residential Program Director)

• Updates Medical Staff By-Laws as needed

• Daily, regular contacts by phone and email with members of the Medical Staff, as well as members of the Executive Committee and Clinical Management team

• Contacts several times weekly with Medical Department at Washington University regarding Child Psychiatric Fellows assigned to Hawthorn

• Additional duties as needed

• Proficient in core applications of Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Knowledge of general office practices
• Ability to maintain clerical records, operate basic office equipment, and interact on the telephone or in person
• Must be well organized, able to successfully manage work priorities, and must possess proficient writing and professional communication skills
• Minimal physical exertion required, including walking from administration area to conference room(s) several times daily. Minimal lifting of files, generally not exceeding 25lbs.
• 0-1 years of relevant work experience

• Try to simplify where possible. Be sure to cover things like education, exp, & skills in this section.
• Preferred qualifications
• Preferred qualifications
• For supervisory positions it’s recommended to include: Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs is preferred.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

For questions contact the Human Resources Office at: Michael.Tillman@dmh.mo.gov