Demo

Office Specialist

State of Nebraska
Ashland, NE Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025
The work we do matters!
Hiring Agency:
Game & Parks Commission - Agency 33

Location:
Ashland, NE

Hiring Rate:
$16.277

Job Posting:
JR2025-00013280 Office Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
02-21-2025

Job Description:
Eugene T. Mahoney State Park is currently seeking a welcoming and customer-focused Office Specialist. In this role, you'll be working as a Reservation/Customer Service Specialist at the Peter Kiewit Lodge Front Desk. You will be working with customers to set up cabin and lodge room reservations, answering calls and giving park information to guests, and being a front line welcoming representative to guests at the park. Every day is a new adventure in this exciting position!

We're searching for an ideal candidate with excellent communication skills, a passion for exceptional customer service, multitasking abilities, and a friendly demeanor. Join our team and relish the perks of working in this breathtaking destination. Nebraska’s amazing wildlife, natural beauty, and outdoor recreation is waiting for you!

JOB DUTIES:
  • Make cabin and lodge room reservations for guests in person and over the phone, giving information on specific cabin types, pricing, and activity information for time of stay.
  • Maintain reservation system records and coordinate with other park offices to make sure that cabins are clean and maintained for incoming guests.
  • Provide Park information and related services to visitors and staff by phone or in person.
  • Sell Park permits and other resale items.
  • Perform a variety of technical administrative tasks
  • Help train new staff on the reservation system, office practices, customer service, and park policies.
  • Perform related duties as required.

What we can offer you:
  • Hands-on training and opportunities for professional growth and development
  • Comprehensive benefits package including healthcare coverage, retirement plans, and paid time off.
  • Most of all a fun and flexible workplace!

Requirements / Qualifications:
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Other: Driver's license is required.

KNOWLEDGE, SKILLS, & ABILITIES:
  • Ability to learn reservation system, handle multiple tasks, and meet deadlines.
  • Excellent customer service skills and that ability to organize and relay information in a clear and concise manner to the public and agency staff.
  • Operate park computer system, maintain records, and prepare reports.

Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Instructions for Applying

Important points to remember when applying:
  • The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
  • Make sure your application is complete. Incomplete applications are rejected.
  • You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
  • You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
  • When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.

Salary : $16

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