What are the responsibilities and job description for the Office Technician position at State of Nebraska?
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
In this role, you will be part of a team dedicated to assisting Protection and Safety Caseworkers in their critical work, providing clerical support, and ensuring smooth operations for our agency. Your work will directly impact the lives of families and children, and your ability to manage a variety of tasks will help our department run efficiently and effectively.
What we Offer:
We reward our employee’s hard work with a friendly and supportive work environment and a comprehensive benefits package that includes:
State-matched retirement contribution of 156%!
13 paid holidays
Generous leave accruals that begin immediately
Military leave
Tuition reimbursement program
Dependent tuition reimbursement program with partnering Nebraska community colleges.
Public Service Loan Forgiveness Program (PSLF) through the Federal government
79% employer-paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Training and Development based on your career aspirations.
Employee Assistance Program
What We Are Looking For:
We are seeking a coachable and team-oriented individual who thrives in a in a fast-paced environment and enjoys helping others. The ideal candidate will be detail oriented have excellent communication skills, the ability to multitask, and experience in clerical support or customer service. If you have experience working with the public, managing confidential information, and using office software, we encourage you to apply!
Key Responsibilities:
- Provide direct customer service and perform clerical/administrative tasks to support Protection and Safety Caseworkers.
- Assist clients by receiving them, answering multi-line phones, and providing general information to clients and the community.
- Perform data entry and retrieval using agency computer systems, ensuring information is accurately entered into databases.
- Organize, file, and maintain records, including document imaging and sorting.
- Handle incoming mail, complete forms, copy documents, and search records as needed.
- Schedule and arrange transport for clients when required.
- Operate office equipment, such as multi-line phones, scanners, and computers.
Requirements/ Qualifications:
Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
Other: A valid driver’s license or the ability to provide independent authorized transportation.
Preferred Qualifications:
- Experience working with the public.
- Experience answering phones.
- Experience working with confidential information.
- Experience with entering information into data base systems
- Microsoft Office/ computer skills/ Excel/ Word/ Nuance
Knowledge/Skills/Abilities:
- Good communication skills
- Ability to answer phones in a professional manner.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Instructions for Applying
Important points to remember when applying:
- The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
- Make sure your application is complete. Incomplete applications are rejected.
- You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
- You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
- When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
Salary : $20,000
