What are the responsibilities and job description for the P/T Child and Family Service Specialist Trainee position at State of Nebraska?
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Hiring Agency:
Health & Human Services - Agency 25Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Job duties
- CFS Hotline Specialists answer and receive all abuse and neglect hotline calls and reports coming in via mail, eFax, website, and email.
- Gathers necessary information from incoming callers using professional interviewing skills and knowledge to seek collateral information from others. Provide customer service to callers, collateral contacts and professionals, Law Enforcement and other stakeholders that hotline staff come in contact with on a daily basis.
- Using critical analysis, the hotline specialist will determine the urgency of the call and ensure proper LE and HHS response to immediate safety for children and vulnerable adults. Provides de-escalation and assessment over the phone and referrals to community agencies, resources or other information as needed.
- May be required to work non-traditional hours, shifts and holiday. Assesses and ensures child, youth and vulnerable adult safety, permanency and well-being while making reasonable efforts to solidify, preserve, strengthen and maintain family unity.
- Reviews all accessible information in NFOCUS and other data sources to assess the history and other risk factors involved with the abuse and neglect report. Analyzes all gathered information and apply the SDM Intake tool to make a screening and priority decision and determine any immediate safety action needed. Contacts law enforcement as needed. Distribute all intakes to proper law enforcement and the local DHHS office
Requirements/Qualifications
Minimum Qualifications: A Bachelor's degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice or another closely related area. Consideration will be given to applicants who are enrolled in the final semester of their Bachelor's Degree. Promotion to the Child and Family Services Classification is contingent on successful completion of degree requirements and required training.
Preferred Qualifications: 2 Years of child support experience, SDM IA and Intake trained, knowledge of NFocus. At least one year experience working children and families. Experience in child welfare and/or case management experience, internships with human services/child welfare agencies will also be considered, demonstrated ability to handle high levels of stress and emotionally volatile situations, problem-solving skills, and resiliency to provide excellent written and verbal communication, and ability to effectively manage time and deadlines. Experience with SDM (Structured Decision Making) and SOP (Safety Organized Practice) a plus.
Other: Ability to provide independent travel to occasional training is required. Evening/ Overnight Hours
This will include Weekend rotation and Holidays.
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Instructions for Applying
Important points to remember when applying:
- The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
- Make sure your application is complete. Incomplete applications are rejected.
- You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
- You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
- When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
Salary : $21
