IT Technician

The Nevada Supreme Court is dedicated to providing fair, efficient, and accessible justice to all. We believe that diverse perspectives strengthen our team and enrich our service to the public. We’re seeking a dedicated IT Technician to support our technology needs and ensure seamless operations for the Nevada Judiciary. This role offers an opportunity to make a tangible impact, support essential judicial functions, and grow your IT career in a dynamic, collaborative environment. If you are passionate about technology, enjoy solving problems, and value service excellence, we encourage you to apply!

 This position is based in Las Vegas, Nevada. We welcome applicants from diverse backgrounds to strengthen our commitment to inclusivity in serving the judiciary and the public.

Key Responsibilities:

• User Support: Provide empathetic and responsive assistance for user requests and issues, diagnosing and prioritizing problems. Log details in our service desk management system and resolve basic requests via phone or in-person.
• Troubleshooting: Resolve user issues through diagnostics and research, ensuring timely support and clear communication.
• Printer Management: Oversee printer functionality, including toner replacement and user access assistance.
• Training and Guidance: Support users in utilizing office productivity software effectively and assist with the installation and configuration of telecommunication equipment.
• Procurement Support: Contribute to hardware and software procurement, maintaining accurate inventory records and managing loaner equipment.
• Installation and Maintenance: Conduct installations and routine maintenance of computers, printers, and software, ensuring all systems function effectively.
• Project Participation: Collaborate on projects as a team member or lead, fostering innovation in IT operations and policies to enhance service delivery.
• Courtroom Audio/Visual Support: Operate and troubleshoot audio/visual equipment in the courtroom, ensuring all sessions run smoothly and that participants can effectively use presentation and recording tools.

Qualifications:

• Technical proficiency in computer hardware, software, and peripheral management. Relevant certifications are welcome but not required.
• Strong troubleshooting and diagnostic skills, with a proactive approach to resolving technical issues.
• Effective communication skills and the ability to explain technical information clearly.
• Experience with service desk procedures, inventory tracking, and familiarity with remote troubleshooting tools is a plus.

 Our Commitment to Inclusion:
 

We are an equal-opportunity employer that values diversity in our workforce. We strive to create a respectful, welcoming, and supportive environment for employees from all backgrounds. Applicants who bring a unique perspective to our team are strongly encouraged to apply.

Additional: 

Las Vegas is an exciting and dynamic area with constant entertainment such as museums, fine dining, shopping, and a vibrant night life. In addition to the lights of the strip, Las Vegas has plenty of activities for outdoor lovers including hiking, skiing, boating, and off-roading. Nevada's beautiful landscape, exciting adventures, and thriving economy are just a few of the reasons to join the Silver State workforce! 

Benefits include: 

• Health Insurance: medical, dental, life and disability insurance programs for employees and dependents/family are offered. 
• Vacation: Accrual of three weeks of annual leave each year. 
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year. 
• Retirement: Participation in the Nevada Public Employee Retirement System (PERS). 
• Deferred Compensation: The State has a voluntary deferred compensation program.
• No Nevada state income tax.
• Public service loan forgiveness. 
• Flexibility: a work-life balance beyond compare! 

 Please note the posted salary is based on the Employee/Employer paid contribution plan to PERS.

 Applicants should submit a resume and list of three references.

This recruitment will be open until filled. Qualified applicants are encouraged to apply as soon as possible.