What are the responsibilities and job description for the CONSUMER SERVICES ASSISTANT 2 position at State of Nevada?
State of Nevada Announces
An Open Competitive Recruitment for:
CONSUMER SERVICES ASSISTANT 2 - Minimum Qualifications Waived - Elko
APPROXIMATE ANNUAL SALARY - $35,182.80 to $50,153.76 PAY GRADE: 20
The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: A Permanent, full time vacancy
Department: Health and Human Services
Division: Public and Behavioral Health
Location: Elko
Job Class Code: 10.341
RECRUITMENT INFORMATION
Announcement Number: 50287
Open to all qualified persons.
Posted 02/04/2025
Close Date: 02/11/2025
Recruiter:
SONJA GRASS
Phone: (775)684-0106
Email: SonjaGrass@admin.nv.gov
SONJA GRASS
Phone: (775)684-0106
Email: SonjaGrass@admin.nv.gov
Applications accepted for another 6 Days 21 Hrs 11 Mins
The Position
Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.
PER EXECUTIVE ORDER 2024-007, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2025. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
The Division of Public and Behavioral Health: Rural Clinics (RC) has an opening for a Consumer Services Assistant 2 in our Elko office. Rural Clinics provides an array of outpatient behavioral health services for both adults and children in 16 clinics which are located in 12 counties across Rural Nevada. Services are generally provided Monday through Friday from 8:00 am to 5:00 pm. Services assist individuals to achieve self-sufficiency and recovery and follow Agency procedures and reimbursement guidelines. Rural Clinics provides ongoing training including release time to attend training not Agency-sponsored. Under clinical and direct supervision of a designated Qualified Mental Health Professional (QMHP), this position provides individual and group peer-to-peer supports. Specific duties include participation in treatment team, community, and staff meetings; assisting people to develop self-advocacy skills and access community services (includes assistance with obtaining supportive benefits, housing, social, educational, and vocational rehabilitative services). Consumer Services Assistants may provide administrative assistant support as needed. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Salary : $35,183 - $50,154