What are the responsibilities and job description for the IT TECHNICIAN 3 position at State of Nevada?
State of Nevada Announces
An Open Competitive Recruitment for:
IT TECHNICIAN 3
APPROXIMATE ANNUAL SALARY - $52,200.00 to $76,608.72 PAY GRADE: 30
The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.
For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.
JOB INFORMATION
Work Type: A Permanent, full time vacancy
Department: Health and Human Services
Division: Welfare and Supportive Services Division
Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson
Job Class Code: 07.940
RECRUITMENT INFORMATION
Announcement Number: 50183
Open to all qualified persons.
Posted 01/17/2025
Close Date: 01/24/2025
Recruiter:
MELISSA PONTILLO
Email: mpontillo@admin.nv.gov
MELISSA PONTILLO
Email: mpontillo@admin.nv.gov
Applications accepted for another 3 Days 9 Hrs 11 Mins
The Position
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.
Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights.
The Division of Welfare and Supportive Services is recruiting for a vacancy located in the Information Services unit in Las Vegas, Nevada. The incumbent will be responsible for providing technical assistance and support related to video conferencing equipment, collaboration software such as Teams and computer systems. Under direct supervision and direction of the IT Professional 2, this position will provide tier two support to the agency helpdesk and its clients by addressing video conferencing, hardware repair, general users request and inventory requests through the agency ticketing system, phone and email support, as well as desk side. The incumbent will aid and provide direction to staff regarding offered services and their application, conducting research and advising on the best use of electronic media, read and understand schematics and user manuals pertaining to the equipment plus maintain all related software licenses. This position also acts as an inventory technician responsible for the inventory for all Northern and Southern region offices. This includes the tracking and updating of the inventory control maps. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications)
Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience.
Special Requirements
A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.
The Examination
Application Evaluation Exam
The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
INFORMATIONAL LINKS
For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
Salary : $52,200 - $76,609
