What are the responsibilities and job description for the INFORMATION CENTER ATTENDANT I position at State of New Hampshire?
State of New Hampshire Job Posting
Department of Business and Economic Affairs
Bureau of Visitor Services
Colebrook Welcome Center
INFORMATION CENTER ATTENDANT I
Position #TMPPT5807
$14.40.00/hour - $18.46/hour
The State of New Hampshire, Department of Business and Economic Affairs has a part-time vacancy for Information Center Attendant I at the Colebrook Welcome Center. Preference is given to applicants with a flexible schedule that includes weekday and weekend availability. Shift hours are variable with hours totaling 12 to 24 per week.
SCOPE OF WORK:
To represent the State of New Hampshire, Department of Business and Economic Affairs, Division of Travel and Tourism Development (DTTD), professionally and in a manner in accordance with the mission and goals of the Department while maintaining and protecting facilities, providing information and assisting visitors and traveling public.
ACCOUNTABILITIES:
Performs custodial duties and grounds upkeep at a Welcome and Information Center to ensure a safe and clean facility.
Provides exceptional customer service and information on New Hampshire’s businesses, attractions, activities, transportation, dining, lodging and natural resources to visitors and traveling public.
Maintains monthly inventories of brochures and supplies, assists in tracking and reporting visitor volume and ensures maintenance needs are reported.
Maintains current knowledge of traveler information throughout the State and attends customer service seminars and training as required .
Assists visitors by using brochures, computers or any other resources at the employee’s disposal.
Assists DTTD’s marketing staff communicate the State’s marketing campaign through these frontline locations.
Reports weather and highway conditions to provide current data to the New Hampshire Department of Transportation and U.S. Weather Bureau as necessary.
Summons aid to assist travelers in highway and personal emergencies.
MINIMUM QUALIFICATIONS:
Education: High school diploma or high school equivalency credential. Each additional year of approved formal education may be substituted for each year of required work experience.
Experience: Six months of experience in positions which involve frequent contact with the general public such as retail sales, education, administrative support, or a related field.
License/Certification: None required.
PREFERRED QUALIFICATIONS: Basic computer skills and working knowledge of Microsoft Word, Microsoft Outlook, and Internet Explorer or ability to learn basic computer skills.
Your Experience Counts
: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
For further information please contact Shannon O'Hara, Regional Supervisor, Shannon.A.Ohara@livefree.nh.gov or 603-271-0830
EOE
TDD Access: Relay NH 1-800-735-2964
Department of Business and Economic Affairs
Bureau of Visitor Services
Colebrook Welcome Center
INFORMATION CENTER ATTENDANT I
Position #TMPPT5807
$14.40.00/hour - $18.46/hour
The State of New Hampshire, Department of Business and Economic Affairs has a part-time vacancy for Information Center Attendant I at the Colebrook Welcome Center. Preference is given to applicants with a flexible schedule that includes weekday and weekend availability. Shift hours are variable with hours totaling 12 to 24 per week.
SCOPE OF WORK:
To represent the State of New Hampshire, Department of Business and Economic Affairs, Division of Travel and Tourism Development (DTTD), professionally and in a manner in accordance with the mission and goals of the Department while maintaining and protecting facilities, providing information and assisting visitors and traveling public.
ACCOUNTABILITIES:
Performs custodial duties and grounds upkeep at a Welcome and Information Center to ensure a safe and clean facility.
Provides exceptional customer service and information on New Hampshire’s businesses, attractions, activities, transportation, dining, lodging and natural resources to visitors and traveling public.
Maintains monthly inventories of brochures and supplies, assists in tracking and reporting visitor volume and ensures maintenance needs are reported.
Maintains current knowledge of traveler information throughout the State and attends customer service seminars and training as required .
Assists visitors by using brochures, computers or any other resources at the employee’s disposal.
Assists DTTD’s marketing staff communicate the State’s marketing campaign through these frontline locations.
Reports weather and highway conditions to provide current data to the New Hampshire Department of Transportation and U.S. Weather Bureau as necessary.
Summons aid to assist travelers in highway and personal emergencies.
MINIMUM QUALIFICATIONS:
Education: High school diploma or high school equivalency credential. Each additional year of approved formal education may be substituted for each year of required work experience.
Experience: Six months of experience in positions which involve frequent contact with the general public such as retail sales, education, administrative support, or a related field.
License/Certification: None required.
PREFERRED QUALIFICATIONS: Basic computer skills and working knowledge of Microsoft Word, Microsoft Outlook, and Internet Explorer or ability to learn basic computer skills.
Your Experience Counts
: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
For further information please contact Shannon O'Hara, Regional Supervisor, Shannon.A.Ohara@livefree.nh.gov or 603-271-0830
EOE
TDD Access: Relay NH 1-800-735-2964
Salary : $14 - $18
