What are the responsibilities and job description for the Multi-Level Response Family Support Advocate (CYFD/FSD #10117772 +) position at State of New Mexico?
Posting Details
We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.
By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day.
We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.
Why does the job exist?
Multi-Level Services Family Support Advocate completes a comprehensive family assessment and safety/risk screening/assessment for families referred via CYFD Statewide Central Intake who have a screened in referral and meet the eligibility requirements of the Multi-Level Response program. These screened in reports will be diverted from investigations and to the multi-level response program. Family Support Advocates complete assessments with families to identify family needs and barriers that led to referral, build working relationships with the family and community providers, refer families to needed supports and resources in the community, and support them in accessing needed services. The Family Support Advocate reports data and interactions with families and community agencies in the agency database.
How does it get done?
Complete comprehensive family assessments with families who have a been referred from CYFD Statewide Central Intake via a screened in referral. Work with family to identify resources that have the capacity to increase family stability and support family in accessing needed services. Complete referrals to community-based supports and resources, to include a warm hand-off connection to resources. Update assessment plan as necessary based on needs identified in family assessments. 30%
Create an individualized family well-being plan collaboratively with the family, clearly identifying the community resources and supports that they family is referred to, as well as the responsibilities of the multi-level family support advocate and the family in connecting with the identified and agreed upon referrals. 30%
Conduct home visits with families who are receiving Multi-Level Response services to support connection to referral sources. Contact Statewide Central Intake (SCI) when there are safety concerns. 20%
Transport families as needed to identified support services 10%
Document results of family contacts and assessments in the identified case management system 5%
Work with other state agencies in continued implementation of Multi-Level Response across various sectors 5%
Minimum Qualification
Bachelor's degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Scott Patterson-Alatorre, (505) 695-4626. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.
By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day.
We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS.
Why does the job exist?
Multi-Level Services Family Support Advocate completes a comprehensive family assessment and safety/risk screening/assessment for families referred via CYFD Statewide Central Intake who have a screened in referral and meet the eligibility requirements of the Multi-Level Response program. These screened in reports will be diverted from investigations and to the multi-level response program. Family Support Advocates complete assessments with families to identify family needs and barriers that led to referral, build working relationships with the family and community providers, refer families to needed supports and resources in the community, and support them in accessing needed services. The Family Support Advocate reports data and interactions with families and community agencies in the agency database.
How does it get done?
Complete comprehensive family assessments with families who have a been referred from CYFD Statewide Central Intake via a screened in referral. Work with family to identify resources that have the capacity to increase family stability and support family in accessing needed services. Complete referrals to community-based supports and resources, to include a warm hand-off connection to resources. Update assessment plan as necessary based on needs identified in family assessments. 30%
Create an individualized family well-being plan collaboratively with the family, clearly identifying the community resources and supports that they family is referred to, as well as the responsibilities of the multi-level family support advocate and the family in connecting with the identified and agreed upon referrals. 30%
Conduct home visits with families who are receiving Multi-Level Response services to support connection to referral sources. Contact Statewide Central Intake (SCI) when there are safety concerns. 20%
Transport families as needed to identified support services 10%
Document results of family contacts and assessments in the identified case management system 5%
Work with other state agencies in continued implementation of Multi-Level Response across various sectors 5%
Minimum Qualification
Bachelor's degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Scott Patterson-Alatorre, (505) 695-4626. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
