Northeast Trainer/Coach

26.33 - $42.12 Hourly

54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.

By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day.

We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.

THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.

THE INCUMBENT FOR THIS POSITION MAY BE HOUSED IN THE FOLLOWING REGIONAL LOCATIONS : LAS VEGAS, TAOS, RATON , OR SANTA FE.

Why does the job exist?

The Trainer / Coach works with the Protective Services workforce to build up their professional knowledge and practice through training, coaching, systems development of materials and projects and liaison with community programs. They work with the workforce individually and as units to ensure that they have knowledge of best practices for best outcomes and are able to utilize them in their practice to fidelity of the Protective Services initiatives.

How does it get done?

Training (30%) Conduct training for Protective Services workforce specific to developing best practice approaches to the investigation, placement, permanency, youth transition and in-home services roles. Conducts regular training within new employee training, fidelity training on initiatives and other trainings that are responsive to regional concerns.

Coaching (30%) Conduct regular coaching sessions with regional field positions, develop skills of new workers to meet role specific requirements, provide unit coaching based on leadership identified needs, work with leadership to develop supervision skills and succession planning, coaching to maintain fidelity to PSD initiatives.

Systems Development or Improvement (30%) Work with regional leadership to build initiatives using community and PSD data to identify needs and solutions for meeting workforce needs. Organize regional system plans for improving practice. Work within existing work groups to develop solutions within the division. Support Training Foster Care Plus Families utilizing the Pressley Ridge Training curriculum. Help navigate the resource parent through the learning modules, on line system, and assist with recruitment efforts at the forefront, help navigate and answer questions about the licensing process, and assist with connecting them to their team in Protective Services.

Community Liaison (10%) Facilitate and mediate meetings with child abuse and neglect organizations, community-based organization and other community groups to build a network of support for field staff in PSD. Work with the organizations and groups to build training and development to improve services. support the training for all Resource foster parent and staff through out the State of New Mexico by coordinating and conducting training sessions with Resource Foster Parents and Placement Caseworkers. This includes Licensing and Certification pre-service training (READi) and Train the Trainer training to CYFD staff in order to increase the department's numbers of certified training staff from the field. This position will ensure each resource parent is on track with training requirements and will provide coaching or additional training supports throughout the year as recommended through case staffings and supervision. Must be able to work non traditional hours to include evenings and weekends and travel throughout the state to support Training.

Who are the customers?

CYFD Staff and management and community partners.

Ideal Candidate

• Demonstrates ability to facilitate job skills simulation;
• Working knowledge and experience in child welfare and juvenile justice systems;
• Five (5) years experience in training and developing curriculum applying adult learning and facilitation of discovery learning;
• Three (3) years experience supervising employees;
• Experience with learning management systems, data analysis of evaluations, and e-learning design and development.

Minimum Qualification

Bachelor's degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, and / or Family Studies / Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work / case management experience, behavioral health, and / or health care. Any combination of education from an accredited college or university in a related field and / or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.

Substitution Table

These combinations of education and experience qualify you for the position :

Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience

Employment Requirements

Must possess a current and valid Driver's License. Pre-employment background investigation is required and conditional pending results.

Working Conditions

Work is performed in an office setting : late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

Supplemental Information

Do you know what Total Compensation is? Click here

Agency Contact Information : Celestina Garcia, (505) 429 5057. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms / conditions of that agreement apply and must be adhered to.

Salary : $54,760 - $87,616