What are the responsibilities and job description for the Office Clerk, General III (HCA/CSSD #34604) position at State of New Mexico?
Posting Details
This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.
This job posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees¿ continuous growth and wellness.
Why does the job exist?
The Office Clerk, General - III will:
Provide specialized high-level clerical support to the Health Care Authority (HCA) and Child Support Services Division (CSSD) requiring knowledge of systems, processes, procedures and federal time frames.
How does it get done?
The Office Clerk, General - III is responsible for:
Opening and sorting daily mail;
Entering payments into the Child Support Services System;
Processing payment transmittal and payments into the Wells Fargo Bank;
Answering customer service calls;
Assisting staff with clerical duties when necessary.
Who are the customers?
The Child Support Services Division (CSSD) field staff, management and attorneys;
Parties of child support cases.
Ideal Candidate
The Child Support Services Division (CSSD) field staff, management and attorneys;
Parties of child support cases.
Minimum Qualification
High School diploma or equivalent and three (3) months experience in office administration and/or customer service. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Must obtain a Defensive Driving Certificate.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage. Some travel may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Erica N.Trujillo, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.
This job posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees¿ continuous growth and wellness.
Why does the job exist?
The Office Clerk, General - III will:
Provide specialized high-level clerical support to the Health Care Authority (HCA) and Child Support Services Division (CSSD) requiring knowledge of systems, processes, procedures and federal time frames.
How does it get done?
The Office Clerk, General - III is responsible for:
Opening and sorting daily mail;
Entering payments into the Child Support Services System;
Processing payment transmittal and payments into the Wells Fargo Bank;
Answering customer service calls;
Assisting staff with clerical duties when necessary.
Who are the customers?
The Child Support Services Division (CSSD) field staff, management and attorneys;
Parties of child support cases.
Ideal Candidate
The Child Support Services Division (CSSD) field staff, management and attorneys;
Parties of child support cases.
Minimum Qualification
High School diploma or equivalent and three (3) months experience in office administration and/or customer service. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Must obtain a Defensive Driving Certificate.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage. Some travel may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Erica N.Trujillo, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
