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Operations Research Analyst III

State of New Mexico
Santa Fe, NM Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/9/2025

26.33 - $42.12 Hourly

54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

This job posting may be used to fill multiple positions.

This job posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Our Vision

  • Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

  • We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
  • Our Goals

  • Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
  • Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
  • Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
  • Build the best team in state government by supporting employees' continuous growth and wellness.
  • Why does the job exist?

    The Operations Research Analyst III will :

  • Conduct analysis, identify, and resolve program issues;
  • Develop Medicaid Management Information System Replacement (MMISR) specifications and analyze MMISR functions;
  • Design reports and review test data in support of the MMISR project.
  • How does it get done?

    The Operations Research Analyst III is responsible for :

  • Attending all Fiscal Agent calls;
  • Assisting Bureau Chief with financial services module action items and meetings;
  • Determining process improvements related to Fiscal Agent and Health Care Authority (HCA) processes;
  • Working with Bureau Chief to resolve TMSIS DQs;
  • Working on system transitions with fiscal agent.
  • Who are the customers?

  • Fiscal Agents, HCA Bureaus and MCOs.
  • Ideal Candidate

    The Ideal Candidate :

  • Knowledge and experience with Medicaid Healthcare;
  • Strong analytical skills;
  • Experience examining reports to resolve problems;
  • Experience with various systems to create queries and extract data.
  • Minimum Qualification

    Bachelor's degree and two (2) years of experience including research, statistics, computer science, data analysis, accounting, auditing, finance, economics, business, public administration, budgeting, management, and / or systems analysis. Any combination of education from an accredited college or university in a related field and / or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

    Substitution Table

    These combinations of education and experience qualify you for the position :

    Education Experience 1 High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree AND 4 years of experience 3 Bachelor's degree AND 2 years of experience 4 Master's degree or higher AND 0 years of experience

  • Education and years of experience must be related to the purpose of the position.
  • If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
  • Employment Requirements

    Must possess and maintain valid driver's license.

    Must obtain a Defensive driving certification.

    Working Conditions

    Work is performed in an office setting with exposure to Visual / Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

    Supplemental Information

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    Agency Contact Information : Jolene Jaffa, (505) 690-9920. Email

    For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

    Bargaining Unit Position

    This position is not covered by a collective bargaining agreement.

    Salary : $54,760 - $87,616

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