Administrative Associate II

Vehicle Administrator (Administrative Associate II)

NC Department of Administration

Motor Fleet Management

Recruitment Range: $31,200 - $40,448

1915 Blue Ridge Road Raleigh NC 27607

Employment Incentives with NC State Government
We value our employees and offer a variety of competitive and family-friendly benefits including:

• 12 annual paid holidays

• Health Insurance and Supplemental Benefits including Dental and Vision.

• NC State Retirement Plan

Click more about employee perks and benefits at https://oshr.nc.gov/state-employee-resources/benefits.
Contact NCDOA and follow us on social media at https://ncadmin.nc.gov/contact.

**Find tips on How to Apply and learn more about our agency here:  Join Our Team | NC DOA **   

Come Join Our Team!  

The North Carolina Department of Administration is seeking applicants for a Vehicle Administrator (Administrative Associate II) for our Motor Fleet Management division. This division is responsible for maintaining a State Fleet of passenger/cargo vehicles for purchasing, assigning, providing maintenance/repair, and monitoring and disposal of vehicles at the end of their life cycle. The division operates a fleet of 7,300 vehicles on a $37 million yearly budget. The division also monitors vehicle misuses, accidents, and vehicle preventive maintenance schedules using Fleet Best Practices and operates a Cabinet Member inventory of vehicle and trailer titles. 

Key Responsibilities:  

• Customer Service, scheduling appointments, entering information in databases accurately, and filing documentation accurately.
• Answering the telephone and responding to questions and/or concerns related to vehicle assignments for drivers by explaining regulations concerning MFM vehicles.
• Filing and maintaining filing system on all assignments and/or replacement vehicles.
• Batching forms and mailing to appropriate agencies or individuals.
• Scheduling and balancing workflow, determining which vehicles are to be processed and readied for use, and determining if there is minimal fleet ready based on usage.
• Other duties as assigned.

Division/ Department Overview

The Department of Administration serves as the business manager for North Carolina state government and provides leadership to state government agencies for the effective, efficient, economical and equitable delivery of services to the public. The department also provides assistance and services to several advocacy programs that serve diverse segments of the state’s population that have traditionally been underserved. The agency’s mission directs departmental efforts to: acquire, develop and maintain properties and facilities; create and operate an efficient system to purchase and dispose of goods and services to meet the needs of government agencies; provide excellent operational services to state employees; achieve fair and equitable opportunities and representation for various segments of the population that have special needs; and to provide administrative support to independent state government agencies.  

QUALIFIED APPLICANTS MUST SUBMIT AN APPLICATION THAT CLEARLY REFLECTS WORK EXPERIENCE THAT DEMONSTRATES ALL OF THE FOLLOWING:     

NOTE: "See Resume" is not acceptable to show work history.    

• Strong documented customer service experience background such as retail, food service, backing, small business.
• Detail oriented and organization skills. 
• Previous work experience in office record keeping procedures; ability to balance and reconcile figures.
• Previous administrative work experience that includes answering phones, typing, and proofreading documents, compiling information, and using databases.
• Previous work experience in tracking, assigning, and scheduling equipment.
• Previous work experience providing telephone support and responding to questions and/or concerns. 
• Previous work experience involving the maintaining of office files and records.
• Proficiency with Microsoft Office; including Word, Excel, and PowerPoint.

MANAGEMENT PREFERENCE:

• Excellent customer service skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to operate a personal computer and utilize various software programs.
• Proficiency in Microsoft Office software to include Word, Excel, Outlook and PowerPoint.

Other Requirements:

Valid NC Driver's License with acceptable driving record. Out of State Applicants must have valid Driver's License or acquire NC Driver's License within 60 days of hire. Candidate must present proof of a valid NC Driver's License and proof of an acceptable driving record.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.   

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE **

All applicants must complete and submit a State application for employment using the new NEOGOV Online Job Application System ( https://www.governmentjobs.com/careers/northcarolina) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form.  Any information omitted from the application cannot be considered for qualifying credit.  Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit.   Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted.  Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit.   Applicants are required to scan and attach a copy of their DD-214 (Form 4) or discharge orders if they wish to obtain veterans preference.   Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status".  It is not necessary to contact the Human Resources Office to check the status of an application. If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the DOA Human Resources Office.

 
CONTACT INFORMATION
NC Department of Administration
Human Resources Management Office
Attn: Human Resources Specialist
325 N Salisbury Street
Raleigh, NC  27699-1322
Phone: 984-236-0040 

Salary : $31,200 - $49,340