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Administrative Specialist II

State of North Carolina
State of North Carolina Salary
Morganton, NC Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 3/5/2025
This is a repost and all previous applicants need to reapply

Broughton Hospital is currently accepting applications for an Administrative Specialist II to work with our Quality, Risk Management, and Compliance (QRMC) Department. This position is designed to perform as the Administrative Assistant to the Chief of Quality, Risk Management and Compliance (QRMC) Department. This position will come in daily contact, by telephone and/or in person, with numerous employees, Executive Leadership, Department Leadership, Medical and/or Clinical Staff, Survey Agencies, Division of Personnel in Raleigh, the professional and general-public. It is necessary to be as knowledgeable as possible regarding the hospital's processes, policies, etc.  The person in this position job related responsibilities will require collaborating with the Chief of QRMC Department to discuss hospital-wide projects, regulatory survey preparations, policy development, organizational improvement activities and monitoring improvement efforts.

The QRMC Department coordinates many regulatory surveys, such as visits from Joint Commission, Center for Medicare/ Medicaid Services (CMS), and the North Carolina Division of Health Service Regulations (NC-DHSR). This position is responsible for coordinating the daily schedule for visiting survey groups and serves as administrative liaison in this process with specific responsibilities for data collection and document completion and document distribution for review. Post regulatory surveys, incident investigations, etc., this position will organize tracking tools and collect data for evidence of correcting any regulatory violation and assist with preparing documents that support improvement actions success and will keep all records organized for easy access.

A high degree of independence and flexibility is needed in this position with prioritizing workload. This person must be able to adjust to sudden changes in work due to the varied responsibilities of this office and the many special unanticipated projects this office is asked to handle.

Other office duties include the following

  • Maintain the Chief of QRMC's daily calendar by scheduling appointments, meetings and collecting needed documents for the various meetings and phone calls.Â
  • This position is responsible for maintaining a confidential filing system, which is kept alphabetical, chronological, and filed by subject.Â
  • This position independently sets up PowerPoint presentations as necessary, composes routine memoranda, as well as recording and transcription of meeting minutes at the request of the Chief of QRMC.

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This position will assist with confidential video review (or) release through a dedicated electronic application upon hospital staff request and Chief Executive Officer (CEO)/designee's approval.Â

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It is with the utmost importance that the person in this position maintain full confidentiality of all information and will maintain secured confidential files following the hospital's Patient Safety Organization (PSO) and Health Insurance Portability and Accountability Act (HIPAA) requirements. Â This person routinely carries out functions within the Patient Safety Evaluation System (PSES) which may include, but is not limited to, review and analysis of events, maintaining Patient Safety Work Product (PSWP) within a secure environment, and entering patient safety event information into the designated Patient Safety Event and Patient Safety Organization (PSO) databases.

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Normal Working Hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. However, flexibility in the work schedule may be required for training or to meet hospital needs.

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This position is designated Mandatory and must report or stay over during adverse weather events.

Salary Grade: Â NC09

Recruitment Range: $39,671 - $69,426

Position Number: 60045054

Exam Plan:Â 25-01243To receive credit for all your work history and credentials, you must list the information in the "Work Experience" section of your NC State application form. Any information listed under the text resume section; Additional Information or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess the following:

  • 4 years of administrative experience in a health care setting
  • Experience creating reports, letters, and/or memorandums

Management prefers candidates with the following;

  • Experience with Regulatory Surveys such as, Joint Commission and Centers for Medicare & Medicaid Services (CMS)
  • Experience supporting an executive level position or experience as an office manager
  • Experience taking and documenting meeting minutes

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.Â

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience;

or equivalent combination of education and experience.

About The Facility

Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF). Â With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

About The Department Of Health And Human Services Â

The NC Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and in order to accomplish this, we hire only the most dedicated and caring individuals. Â Â Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. Â We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation And Benefits

The state of North Carolina offers excellent comprehensive benefits. Â Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Â Employees also receive paid vacation, sick, and community service leave. Â In addition, paid parental leave is available to eligible employees. Â Visit website (Link -Â NC OSHR: Benefits) for State Benefits. Â

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

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Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

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For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application.

Salary : $39,671 - $69,426

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