Benefits Specialist

• We will be recruiting for two positions with this post. The position numbers for both roles are (60043240 / 600414674). Your application will be considered for all open positions.*
  
  

Make a direct impact on employees by guiding them through their benefits and leave options with clarity and care as a Benefits Specialist. In this role, you will serve as a trusted resource, ensuring employees understand and utilize their benefits effectively. You will play a critical part in administering benefits programs, managing leave processes, and collaborating with key stakeholders to support a seamless employee experience. Your expertise will help maintain compliance with policies and regulations while providing outstanding service to employees at all levels.

Key Duties & Responsibilities

• Provide consultation on employee benefits, including health insurance, disability, and supplemental insurance options.
• Interpret and apply benefits policies while advising employees and management.
• Process and maintain records related to leave, including vacation, sick, family medical leave, and voluntary shared leave.
• Prepare and distribute notifications regarding benefit enrollment, policy updates, and critical deadlines.
• Serve as a liaison between employees, payroll, and insurance representatives to resolve benefit-related issues.
• Ensure compliance with state and federal HR laws, policies, and procedures.
• Maintain HR records, process transactions, and ensure accuracy in HR/Payroll systems.
• Assist with training initiatives related to benefits and leave programs.
  
  

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

About The DHHS Division Of Human Resources

The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.

Compensation And Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:https://oshr.nc.gov/state-employee-resources/benefits.

For more information about DHHS:https://www.ncdhhs.gov/

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. Â These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.Â

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Experience applying of the principles and practices of human resources management in a Benefits Specific Arena
• Documented experience maintaining time entry/leave and entering actions in an integrated HR/Payroll System
  
  

Management Preferences

• Experience administering the State's benefits and leave programs
• Proven experience with the State's HR/Payroll System (SAP GUI/ BEACON/ Fiori)
  
  

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

Associate's degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required

OR

2 years of progressive experience in Human Resources

OR

Equivalent combination or education and experience

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DHHS:Â https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

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It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and end dates of jobs worked, education with the date graduated, all work experience, and certificates /licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  
  

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will be communicated via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".Â

For technical issues with your application, please call the NeoGov Helpline at 877-204-4442.If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.