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Business Systems Analyst Supervisor

State of North Carolina
State of North Carolina Salary
Wilmington, NC Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/18/2025

Salary : $73,096.00 - $142,538.00 Annually

Location : Wake County, NC

Job Type : Permanent Full-Time

Job Number : 25-00957 ADM 60056410

Department : Adult Correction

Division : Administration

Opening Date : 02 / 11 / 2025

Closing Date : 2 / 21 / 2025 5 : 00 PM Eastern

Job Class Title : Business Systems Analyst Supervisor

Position Number : 60056410

Section : DAC Controller's Office

Salary Grade : NC22

Description of Work

The Business Systems Analyst Supervisor position will manage the Department of Adult Correction (NCDAC) Financial Systems Support section. This position identifies problem areas and develops solutions to improve operating effectiveness. The position will work independently and will report directly to the Controller.

This position is responsible for providing technical support for the North Carolina Financial System (NCFS) to over 1300 users. This includes analyzing the functionality of current accounting systems and fiscal operations to determine the adequacy, effectiveness and appropriateness of DAC's accounting systems, related interfaces and operating procedures. Support of NCFS includes not only technical knowledge of complex mainframe software, but also the effect of other system interfaces and knowledge of department fiscal policy.

This position supervises two Business System Analyst and two Business System Support Specialist to ensure the following functions are carried out : NCFS security management, policies and procedures are developed and revised as necessary, helpdesk support for NCFS, Net Plus, Core Banking (Cash Management), NCXPTR, NCID, Inventory modules and ERPs, and desktop support for the Controller's Office.

This position is responsible for responding questions or directing inquiries related to NCFS, Net Plus, Core Banking, NC Exporter, NCID and work closely with personnel within the Department of Adult Correction Controller's Office, NCFS users, Purchasing, MIS or Network and the Office of the State Controller.

THIS IS A REPOST. PREVIOUS APPLICANTS ARE STILL BEING CONSIDERED AND DO NOT NEED TO REAPPLY"

This is an Internal Posting open ONLY for current North Carolina State Government employees and eligible RIF Candidates from NC State Government. To include eligible current Temporary Employees.

This position is eligible for a flexible / hybrid telework schedule under the State of NC Telework Program.

This is a full-time position (40 hours per week) withState Benefits.

As of January 1, 2025, there are new increase adjustments to the state's pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $73,096 - $142,538.

Note to Current State Employees : State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. To qualify for this position, applicants must document on the application that they possess ALL of the following :

  • Experience with North Carolina Accounting System (NCAS) and North Carolina Financial System (NCFS) and how they apply technology
  • Thorough knowledge of business information systems, testing methodologies, training, business system analysis, recognize and fully understand the limitations of business information systems
  • Experience managing both direct and indirect reports
  • Experience to communicate effectively both orally and in written form with diverse audiences

Management Preferences :

  • Experience with Oracle base systems
  • Experience with Microsoft Excel using pivot tables, conditional formatting, and VLOOKUP
  • Experience with reporting writing in NCFS
  • Minimum Education and Experience Requirements

    Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER year of education OR years of directly related experience, OR a combination of both. See for details.

    Bachelor's degree in accounting, business, finance, or other discipline related to the area of assignment from appropriately accredited institution and four years of progressive experience, of which at least two are supervisory or involved significant experience as a project leader in the area of assignment (OR) equivalent combination of education and experience.

    Supplemental and Contact Information

    Come Join Us to Make a Difference!

    Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

    The Controller's Office assumes oversight responsibility for the financial operations pertaining to the Department of Adult Correction accounting. This encompasses the management of accounts payable / receivables, the preparation of financial reports, the administration of fixed asset accounting, the processing of payroll, the supervision of purchasing / WEX cards, tax management, travel-related expenditures, and other business payments and reimbursements. The work performed in the section allows for a diverse level of expertise and academic qualifications in the field of accounting and may require certification as a Public Accountant.The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and executive orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

    DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information.

    Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
  • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
  • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements : Correctional & Probation / Parole Officer Certification.
  • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction : PREA Hiring and Promotion Prohibitions.
  • Per applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the This is in addition to submitting fingerprints during the application process.
  • If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

    For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Anchal Mishra atanchal.mishra@dac.nc.gov.

    NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

    For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.

    In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education, and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Information should be provided in the appropriate areas, to include the following : Education - including high school, work experience - each position should be listed separately, certificates & licenses, skills and additional information

  • Yes, I understand and have fully completed all the requirements.
  • Do you have experience with North Carolina Accounting System (NCAS) and North Carolina Financial System (NCFS) and how they apply technology?

    Please certify that you have thorough knowledge of business information systems, testing methodologies, training, business system analysis, recognize and fully understand the limitations of business information systems.

  • Yes, I do understand thoroughly.
  • How many years of experience, do you have managing both direct and indirect reports?

  • No experience
  • At least 1 year but less than 2 years
  • At least 2 years but less than 4 years
  • 5 years or more
  • Required Question

    Salary : $73,096 - $142,538

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