Information Technology Manager

Salary : $78,467.00 - $117,701.00 Annually

Location : Wake County, NC

Job Type : Permanent Full-Time

Job Number : 25-00654-ADM-60013050

Department : Dept of Labor

Division : Administration Division

Opening Date : 01 / 14 / 2025

Closing Date : 1 / 22 / 2025 5 : 00 PM Eastern

Job Class Title : User Support Manager I

Position Number : 60013050

Section : Information Technology

Salary Grade : DT09

Recruitment Range : $78,467 - $94,000

Description of Work

This position is open only to current NCDOL employees. The recruitment salary for this position is $78,467 - $94,000.

The North Carolina Department of Labor is charged by statute with promoting the health, safety and general well-being of the workers in the state. The laws and programs the Department administers affect every worker in the state. The Department is organized into three primary divisions which carry out the Department's principle regulatory, enforcement and promotional programs, and the administrative operations. The three primary divisions have divisions, bureaus and offices under each, which carry out the specific and specialized portions of the NCDOL mission. The Department employs approximately 385 employees. To learn more about the NC Department of Labor, please visit our website at

The primary purpose of this position is to serve as the Deputy Information Technology Director within the Department of Labor (DOL). This position will assist the IT Director to provide DOL and all its divisions / bureaus with highly intricate information technology support for the conception, design, engineering and acquisition of all information technology hardware and software. The Deputy IT Director will make recommendations to policy decisions that will set the overall direction for the work unit. Position will have significant input into the strategic direction of the work unit. The position will supervise support team members, serve as the primary administrator for the OSHA Express, OnBase application as well as working with other growing internal application within the department. The position will assist in identifying needed resources, recommended hardware and software, and procure training as needed.

This position is an in-office position, and the selected candidate will be required to work in the Labor bldg. Monday-Friday. Daily work hours may be set within the range of 7am to 6 : 30pm with 8-hour days scheduled each day. Schedule flexibility, including flex hours or pre-approved occasional telework days may be approved at the discretion of the division director.

Knowledge, Skills and Abilities / Competencies

A thorough knowledge of computer hardware, operating systems, Networking, telecommunication and departmental office software including Microsoft 365.

Thorough and high degree of knowledge of OSHA Express program and OnBase document management system.

Excellent communication skills.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov / experience-guide for detail.

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution and four years of progressive experience in the information technology field; or Associate's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in the information technology field; or High School or GED and eight years of progressive experience in the information technology field; or an equivalent combination of education and experience.

Supplemental and Contact Information

To apply for this position, please click APPLY link above.

SEE ATTACHED RESUME WILL RESULT IN AN INCOMPLETE APPLICATION. To receive credit, all experience must be included in the work history sections. Any information omitted from the application but included in the resume will not be considered for qualifying credit. Faxed applications will not be accepted.

Persons eligible for veteran preference must submit a copy of Form DD-214.

If you are the selected candidate, you will be required to submit a certified 10 year driving record as a condition of employment. NCDOL uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.

The State of North Carolina is an Equal Opportunity Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most highly qualified applicants.For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact :

NC Department of Labor

Human Resources Division

Stacey Thompson

919-707-7733

NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.

This position is open only to current NCDOL employees. Please select the option below which best describes your employment status.

• Current NCDOL employee. I understand that I must include my current position at NCDOL along with any other relevant job experience and education on my application.
• I am not a current NCDOL employee and I understand that I cannot be considered for this position.

I understand that the maximum recruitment salary for this position is $94,000.

Required Question

Salary : $78,467 - $117,701