Internal Communications Coordinator

Recruitment Salary: $41,655 - $55,608

(This is a range.  Selected candidate's salary will be determined within this range based on qualifications, equity, and funding at the time of hire.)

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This position is located at:

4401 Zoo Parkway

Asheboro, NC 27205

Primary Purpose of this Position:  

Have you ever wanted to work at a zoo? Want to be part of a dynamic and unique organization that saves wildlife and wild places? The North Carolina Zoo is looking to hire an Internal Communications Coordinator. This position will perform a range of communications and marketing-related work to increase employee engagement and satisfaction and help promote the Zoo through a variety of mediums, including print and online. The role will help collaboratively create and drive key messages to employees and internal stakeholders at the Zoo.     This position involves planning, developing, executing and evaluating communication strategies and plans that promote the Zoo, its employees and its programs to both internal and external audiences. Position requires strong writing and editing skills and the ability to adhere and follow brand standards for an organization and be expected to be comfortable with public speaking. Position will reach out and grow visitation and brand awareness with previously marginalized populations.   The Zoo is a seven-day a week, 363-day a year operation and requires communications to be ready at any given time, for the public and internal staff. Position will serve on the official public relations officer team.   

Position Requirements:

• Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment.
• Requires working a flexible schedule based on the Zoo's social media content needs.
• Must be able to work a rotating schedule that includes weekends and holidays.
• Must be able to lift and exert up to 25 pounds of force occasionally and ability to lift, carry, push or pull objects with or without an accommodation, negotiate uneven outdoor terrain on foot.
• Must be able to handle multiple projects/priorities simultaneously with tight deadlines.
• Must have good interpersonal relations/teamwork skills.
• Must be able to rapidly adjust work schedules to meet the needs of projects and crisis situations

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.   Qualified candidates must have or be able to:

• Demonstrated experience in writing and editing communications for a variety of platforms – newsletters, social media, website, etc.
• Demonstrated experience disseminating accurate information to employees and internal stakeholders through a variety of media, such as print, video, and social media platforms.
• Demonstrated advanced computer skills in Microsoft Office, including PowerPoint.
• Demonstrated experience in managing and creating email marketing programs such as Constant Contact, Mail Chimp, Emma, et al.
• Demonstrated experience working with internal collaboration tools, such as SharePoint, Microsoft Teams and/or building Intranets.
• Demonstrated experience with speaking with the media/spokesperson duties.
• 
  

Management Preferences:

• Experience with graphics software such as photo-editing and vector programs 
• Experience with Diversity and Inclusion programs
• Experience implementing staff/internal recognition and appreciation programs.
• Experience in journalism and AP style

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor's degree in communications, public relations, public affairs, journalism, English, 

OR 

related field from an appropriately accredited institution; 

OR 

an equivalent combination of education and experience.

Division Information:

The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities.  

 Agency Description:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. 

Check out this amazing video about our Department.

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The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

Please watch our video here that walks you through each step of the application process.

Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.  Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. 

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.  

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

NEOGOV Technical Assistance

If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.

CONTACT INFORMATION:  

N.C. Department of Natural and Cultural Resources/North Carolina Zoo

Human Resources 

Cami Bunting

4401 Zoo Parkway
Asheboro, NC 27205
336-879-7310

employment@dncr.nc.gov

Salary : $41,655 - $72,897