What are the responsibilities and job description for the Lead Administrative Associate II position at State of North Carolina?
Description of Work
Internal Posting-Only temporary or permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 may apply.
This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.
Employee will independently perform a moderate variety of tasks within specific work guidelines. Time is spent dealing with co-workers, the traveling public, reservations, performing tasks in support of the Ferry Operation. Work requires general knowledge of office practices and procedures to review, verify, complete, record, and/or balance records, reports and figures. Interaction with other employees and the public to gather, relay and explain information, to establish and update records/reports or to determine eligibility for services. Employees usually function independently within defined guidelines. High volume computer skills are required in SAP/Fiori. Matters requiring additional interpretation are referred to the immediate supervisor.
Duties Include But Are Not Limited To
Shift works 7 days on – 7 days off (Tuesday through Monday)
Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.
Knowledge, Skills And Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Minimum Education and Experience High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
René Basnight – 252-423-5125
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
All recommended salaries are based on each applicant’s qualifying education and related experience in combination with the position’s budgeted salary. The maximum hiring rate for this position is $45,184. Will you accept this position at a salary of $45,184?
Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?
Which of the following best describes your level of knowledge of office procedures, methods, and practices?
Explain how you have the knowledge of office procedures, methods, and practices.
06
Which of the following best describes your level of skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer?
Explain how you have skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer.
08
Which of the following best describes your level of experience in gathering and giving information and instructions regarding the work process or procedures?
Explain how you have experience in gathering and giving information and instructions regarding the work process or procedures.
10
Which of the following best describes the level of ability you have demonstrated coordinating the work of other support staff, student workers or volunteers?
Explain how you have the demonstrated you have the ability to coordinate the work of other support staff, student workers or volunteers.
12
Which of the following best describes the level of ability you have demonstrated screening communications based on predetermined guidelines to independently respond or route inquiries?
Explain how you have demonstrated you have the ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
Internal Posting-Only temporary or permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 may apply.
- THIS IS A REPOST - APPLICANTS THAT PREVIOUSLY APPLIED MUST RE-APPLY TO BE CONSIDERED**
This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.
Employee will independently perform a moderate variety of tasks within specific work guidelines. Time is spent dealing with co-workers, the traveling public, reservations, performing tasks in support of the Ferry Operation. Work requires general knowledge of office practices and procedures to review, verify, complete, record, and/or balance records, reports and figures. Interaction with other employees and the public to gather, relay and explain information, to establish and update records/reports or to determine eligibility for services. Employees usually function independently within defined guidelines. High volume computer skills are required in SAP/Fiori. Matters requiring additional interpretation are referred to the immediate supervisor.
Duties Include But Are Not Limited To
- Supervise, plan and review all personnel under the direction of the Director and Deputy Director in the absence of the Operation Manager. Serve as an alternate Facility Security Officer (FSO) as required by USCG/Homeland Security having been trained according to policy. Assisting manager with scheduling of employees on a shift basis.
- Compiling bi-weekly payroll information for data entry utilizing Excel, recording working time of staff, assuring correctness. Checking leave balances in SAP to assure adequate leave is available. Once timesheets are verified and signed, filing to allow quick access of documents when needed.
- Record and Report traffic figures, overtime and various reports on a shift basis. Compile and coordinate a variety of reports regarding the work process with supervisor and upper management.
- Processing of travel reimbursements for employees at operation. Assisting employees with USCG renewals, gathering sea time and obtaining drug testing letters to be sent to USCG.
- Office Equipment Operation – Daily operation of office equipment and the ability to keep maintained for operation. Apply skill to use a variety of office equipment.
- Maintain files for coordination of workflow in office workstation. Maintain inventory of supplies needed for office operation. Assuring printed materials for traveling public are in supply and displayed for use. Entering fuel consumption daily in the SAP system.
- Public Contact - Interact with customers and the traveling public in a professional way and according to policy. Screen communications based on predetermined guidelines. All other duties as required.
Shift works 7 days on – 7 days off (Tuesday through Monday)
Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.
Knowledge, Skills And Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
- Knowledge of office or work unit procedures, methods and practices.
- Skilled in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.
- Experience in gathering and giving information and instructions regarding the work process or procedures.
- Demonstrated ability to coordinate the work of other support staff, student workers or volunteers.
- Demonstrated ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Minimum Education and Experience High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
René Basnight – 252-423-5125
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
- Yes
- No
All recommended salaries are based on each applicant’s qualifying education and related experience in combination with the position’s budgeted salary. The maximum hiring rate for this position is $45,184. Will you accept this position at a salary of $45,184?
- Yes
- No
Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?
- Yes
- No
Which of the following best describes your level of knowledge of office procedures, methods, and practices?
- None
- Basic
- Intermediate
- Thorough
Explain how you have the knowledge of office procedures, methods, and practices.
06
Which of the following best describes your level of skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer?
- None
- Basic
- Intermediate
- Thorough
Explain how you have skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer.
08
Which of the following best describes your level of experience in gathering and giving information and instructions regarding the work process or procedures?
- None
- Less than 1 Year
- 1 - 2 Years
- 2 - 3 Years
- 3 or More Years
Explain how you have experience in gathering and giving information and instructions regarding the work process or procedures.
10
Which of the following best describes the level of ability you have demonstrated coordinating the work of other support staff, student workers or volunteers?
- None
- Basic
- Intermediate
- Thorough
Explain how you have the demonstrated you have the ability to coordinate the work of other support staff, student workers or volunteers.
12
Which of the following best describes the level of ability you have demonstrated screening communications based on predetermined guidelines to independently respond or route inquiries?
- None
- Basic
- Intermediate
- Thorough
Explain how you have demonstrated you have the ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
- Required Question
Salary : $45,184
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