What are the responsibilities and job description for the Mainframe Applications Systems Analyst position at State of North Carolina?
JOB
*** This role is eligible to be Hybrid and has onsite reporting located within Raleigh, NC ***The Application Systems Analyst is a technical and analytical position supporting application development and production systems within the North Carolina Department of Health and Human Services (DHHS). This role is responsible for providing system analysis, programming, maintenance, and support for complex applications and large-scale mainframe environments. The position contributes to all phases of the software development lifecycle, from gathering and documenting business requirements to implementation, testing, deployment, and production support.This role involves close collaboration with internal and external clients to define business needs and deliver effective IT solutions. The analyst is responsible for writing and reviewing code, troubleshooting and correcting system errors, and uplifting outdated technologies. The position also involves preparing technical documentation, training materials, test plans, and implementation strategies while ensuring compliance with DHHS, State Chief Information Officer (SCIO), and federal privacy and security policies.Key Duties Include: Conduct requirement gathering sessions and prepare system documentation to support analysis and development activities.Analyze, design, and develop mainframe applications using COBOL, CICS, DB2, JCL, TSO, and related tools.Perform impact analysis and resource planning for enhancements and modifications to existing systems.Develop and execute unit, system, integration, and conversion test plans to ensure functionality and quality.Write, review, and debug source code; lead peer code reviews and ensure adherence to standards.Monitor and assess system performance, troubleshoot potential issues, and provide solutions to avoid production interruptions.Implement changes to production environments and provide ongoing support for batch cycles and live operations.Maintain clear communication with technical teams, business users, and leadership regarding status and issue resolution.Participate in quality assurance efforts, design walk-throughs, and source code reviews to maintain high standards.Ensure compliance with privacy, security, and control policies applicable to DHHS and federal data systems.About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.About the NC DHHS Information Technology Division: In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: https://oshr.nc.gov/state-employee-resources/benefits.For more information about DHHS: https://www.ncdhhs.gov/
EXAMPLE OF DUTIES
Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Proven experience with business applications and systems analysis, programming, and database design.Cited experience in programming and design of large-scale IBM Mainframe based systems using software such as: DB2, COBOL, CICS, JCL, TSO, IBM utilities, QMFExperience with debugging tools such as IBM Debugger and Intertest.Demonstrated experience with structured system development methodologies.Management Preferences: Hands-on experience with Java or other web-based programming languages.Experience working in Agile environments or on Agile project teams.
SUPPLEMENTAL INFORMATION
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
*** This role is eligible to be Hybrid and has onsite reporting located within Raleigh, NC ***The Application Systems Analyst is a technical and analytical position supporting application development and production systems within the North Carolina Department of Health and Human Services (DHHS). This role is responsible for providing system analysis, programming, maintenance, and support for complex applications and large-scale mainframe environments. The position contributes to all phases of the software development lifecycle, from gathering and documenting business requirements to implementation, testing, deployment, and production support.This role involves close collaboration with internal and external clients to define business needs and deliver effective IT solutions. The analyst is responsible for writing and reviewing code, troubleshooting and correcting system errors, and uplifting outdated technologies. The position also involves preparing technical documentation, training materials, test plans, and implementation strategies while ensuring compliance with DHHS, State Chief Information Officer (SCIO), and federal privacy and security policies.Key Duties Include: Conduct requirement gathering sessions and prepare system documentation to support analysis and development activities.Analyze, design, and develop mainframe applications using COBOL, CICS, DB2, JCL, TSO, and related tools.Perform impact analysis and resource planning for enhancements and modifications to existing systems.Develop and execute unit, system, integration, and conversion test plans to ensure functionality and quality.Write, review, and debug source code; lead peer code reviews and ensure adherence to standards.Monitor and assess system performance, troubleshoot potential issues, and provide solutions to avoid production interruptions.Implement changes to production environments and provide ongoing support for batch cycles and live operations.Maintain clear communication with technical teams, business users, and leadership regarding status and issue resolution.Participate in quality assurance efforts, design walk-throughs, and source code reviews to maintain high standards.Ensure compliance with privacy, security, and control policies applicable to DHHS and federal data systems.About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.About the NC DHHS Information Technology Division: In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: https://oshr.nc.gov/state-employee-resources/benefits.For more information about DHHS: https://www.ncdhhs.gov/
EXAMPLE OF DUTIES
Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Proven experience with business applications and systems analysis, programming, and database design.Cited experience in programming and design of large-scale IBM Mainframe based systems using software such as: DB2, COBOL, CICS, JCL, TSO, IBM utilities, QMFExperience with debugging tools such as IBM Debugger and Intertest.Demonstrated experience with structured system development methodologies.Management Preferences: Hands-on experience with Java or other web-based programming languages.Experience working in Agile environments or on Agile project teams.
SUPPLEMENTAL INFORMATION
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov.To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.
