What are the responsibilities and job description for the Outreach Specialist position at State of North Carolina?
Description of Work
Recruitment Range: $31,200- $45,000
(This is a range. Selected candidate's salary will be determined within this range
based on qualifications, equity, and funding at the time of hire.)
Click Here To Learn About Employee Perks And Benefits
Click here to see the Total Compensation Calculator
This Position Is Located At
1841 Capital Bvld.
Raleigh, NC 27635
Primary Purpose Of Position
The State Library of North Carolina (SLNC) is seeking an enthusiastic and driven individual to join our team! The Outreach Specialist at the SLNC Accessible Books and Library Services (SLNC ABLS) performs outreach activities to increase awareness and understanding of the library’s services and recruit eligible patrons who cannot read standard print due to a visual, physical, or reading disability. This position assists in creating, writing, and disseminating outreach materials in print, braille, audio, and video formats and through social media and the library website. This position also makes presentations, conducts special programs, and staffs exhibit displays at disability and professional conferences and meetings throughout the state to raise awareness and promote library services to North Carolinians with visual and physical disabilities. This position also assists with planning and conducting special library programs for patrons and monitoring the work of library volunteers for accuracy and quality control.
Key Responsibilities Include But Are Not Limited To
State Library of North Carolina | Raleigh NC | Facebook
Knowledge, Skills And Abilities / Competencies
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.
High school or General Educational Development (GED) diploma.
AND
Two years of experience in library services, office support,
OR
related field;
OR
equivalent combination of education and experience.
Supplemental and Contact Information
The State Library of North Carolina – Accessible Books and Library Services (SNLC–ABLS) provides library programs and services to North Carolinians who cannot read standard print due to a visual, physical, or learning disability. The SLNC-ABLS is a part of the network of regional libraries operated by the Library of Congress National Library Service for the Blind and Print Disabled (NLS) that performs the functions of a public library. The library circulates 800,000 volumes annually to over 12,000 eligible patrons through special deposit collections in libraries, hospitals, rest homes, and other institutions and the direct delivery of specially designed playback equipment and books and magazines in large print, Braille, and audio formats to individuals directly free of charge via U.S. Mail. The library manages a volunteer services program, records local North Carolina publications and magazines for circulation, publishes and distributes quarterly library newsletters, and sponsors reading and other library programs with support from the Friends of the SLNC-ABLS. SLNC-ABLS is committed to removing barriers to access and ensuring that collections and services reflect diverse perspectives.
The State Library of North Carolina provides exceptional library service and exceptional service to libraries, helping North Carolinians live more abundant and purposeful lives. The State Library enriches the lives of North Carolinians through access to information resources, strengthens communities through exceptional library services, and inspires and supports literacy and lifelong learning for all North Carolinians.
State Library of North Carolina | SLNC (ncdcr.gov)
State Library of North Carolina | Raleigh NC | Facebook
The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video about our Department.
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Process
Please watch our video here that walks you through each step of the application process.
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Veteran’s and National Guard Preference
Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
NEOGOV Technical Assistance
If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.
Contact Information
N.C. Department of Natural and Cultural Resources
Division of Human Resources
Angela Jones
109 East Jones Street
Raleigh, NC 27699
Phone: 919-814-6670
employment@dncr.nc.gov
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I understand that DNCR requires a complete description of work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (If you have not completed the application requirements, please return to your application to finish it before submitting.)
If offered this position, are you willing to accept a salary within the posted recruitment range of $31,200 - $45,000?
If you have graduated from a college or university, please list your major and degree type. If you do not have a degree, please type N/A.
04
Which best describes your years of experience in a library services or office support role?
Which best describes your years of knowledge of best practices for marketing and/or conducting outreach for different audiences?
Which best describes your years of experience in creating, editing, and/or posting content on websites, newsletters, and/or social media?
Which best describes your years of experience in customer service?
This position requires the ability to travel independently across the state for outreach events and/or presentations. Are you able to fulfill this requirement?
This position requires the ability to lift up to 50 pounds. Are you able to perform the work in these conditions with or without reasonable accommodation?
This position requires a flexible weekly work schedule, 8:00am to 5:00pm which includes day, evening, night, and some weekends. Are you able to work a flexible schedule?
- SIGN-ON BONUS BEING OFFERED***
- Payout contingent on funding availability*
- This is a repost. Previous applicants must reapply to be considered. **
Recruitment Range: $31,200- $45,000
(This is a range. Selected candidate's salary will be determined within this range
based on qualifications, equity, and funding at the time of hire.)
Click Here To Learn About Employee Perks And Benefits
Click here to see the Total Compensation Calculator
This Position Is Located At
1841 Capital Bvld.
Raleigh, NC 27635
Primary Purpose Of Position
The State Library of North Carolina (SLNC) is seeking an enthusiastic and driven individual to join our team! The Outreach Specialist at the SLNC Accessible Books and Library Services (SLNC ABLS) performs outreach activities to increase awareness and understanding of the library’s services and recruit eligible patrons who cannot read standard print due to a visual, physical, or reading disability. This position assists in creating, writing, and disseminating outreach materials in print, braille, audio, and video formats and through social media and the library website. This position also makes presentations, conducts special programs, and staffs exhibit displays at disability and professional conferences and meetings throughout the state to raise awareness and promote library services to North Carolinians with visual and physical disabilities. This position also assists with planning and conducting special library programs for patrons and monitoring the work of library volunteers for accuracy and quality control.
Key Responsibilities Include But Are Not Limited To
- Participate in planning and executing the annual outreach program, maintaining partnerships with disability groups, veteran organizations, and public libraries statewide.
- Develop and deliver presentations, set up exhibits, and represent the library at conferences, meetings, and events, promoting resources to various stakeholders.
- Create and update outreach materials, including brochures, flyers, promotional videos, and web pages.
- Write and edit web and social media content and newsletter articles to promote library services, events, and volunteer opportunities.
- Maintain outreach statistics for strategic planning and reporting.
- Maintain ongoing communication and collaboration with internal staff, library patrons, and external organizations to promote and enhance library services.
- Assist in recruiting, coordinating, and supervising volunteers for outreach activities, events, and recognition programs.
- This position's job duties require the ability to lift up to 50 pounds with or without reasonable accommodation.
- Position requires a weekly flexible schedule, 8am to 5pm includes day, evenings and weekends.
State Library of North Carolina | Raleigh NC | Facebook
Knowledge, Skills And Abilities / Competencies
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
- Demonstrated knowledge of best practices for marketing and/or conducting outreach for different audiences.
- Demonstrated experience in creating, editing, and/or posting content on websites, newsletters, and/or social media.
- Demonstrated customer service experience.
- Demonstrated ability to travel independently across the state for outreach events and/or presentations.
- Demonstrated experience in initiating and maintaining professional relationships with external organizations.
- Demonstrated experience delivering presentations in-person or virtually to diverse audiences.
- Demonstrated experience working with individuals with visual impairments or learning differences.
- Demonstrated ability to communicate effectively verbally and in writing.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.
High school or General Educational Development (GED) diploma.
AND
Two years of experience in library services, office support,
OR
related field;
OR
equivalent combination of education and experience.
Supplemental and Contact Information
The State Library of North Carolina – Accessible Books and Library Services (SNLC–ABLS) provides library programs and services to North Carolinians who cannot read standard print due to a visual, physical, or learning disability. The SLNC-ABLS is a part of the network of regional libraries operated by the Library of Congress National Library Service for the Blind and Print Disabled (NLS) that performs the functions of a public library. The library circulates 800,000 volumes annually to over 12,000 eligible patrons through special deposit collections in libraries, hospitals, rest homes, and other institutions and the direct delivery of specially designed playback equipment and books and magazines in large print, Braille, and audio formats to individuals directly free of charge via U.S. Mail. The library manages a volunteer services program, records local North Carolina publications and magazines for circulation, publishes and distributes quarterly library newsletters, and sponsors reading and other library programs with support from the Friends of the SLNC-ABLS. SLNC-ABLS is committed to removing barriers to access and ensuring that collections and services reflect diverse perspectives.
The State Library of North Carolina provides exceptional library service and exceptional service to libraries, helping North Carolinians live more abundant and purposeful lives. The State Library enriches the lives of North Carolinians through access to information resources, strengthens communities through exceptional library services, and inspires and supports literacy and lifelong learning for all North Carolinians.
State Library of North Carolina | SLNC (ncdcr.gov)
State Library of North Carolina | Raleigh NC | Facebook
The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video about our Department.
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Process
Please watch our video here that walks you through each step of the application process.
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Veteran’s and National Guard Preference
Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
NEOGOV Technical Assistance
If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.
Contact Information
N.C. Department of Natural and Cultural Resources
Division of Human Resources
Angela Jones
109 East Jones Street
Raleigh, NC 27699
Phone: 919-814-6670
employment@dncr.nc.gov
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
01
I understand that DNCR requires a complete description of work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (If you have not completed the application requirements, please return to your application to finish it before submitting.)
- Yes, I understand this requirement.
If offered this position, are you willing to accept a salary within the posted recruitment range of $31,200 - $45,000?
- Yes
- No
If you have graduated from a college or university, please list your major and degree type. If you do not have a degree, please type N/A.
04
Which best describes your years of experience in a library services or office support role?
- None
- Less than 1 year
- At least 1 year but less than 3 years
- At least 3 years but less than 5 years
- At least 5 years but less than 7 years
- 7 years or more
Which best describes your years of knowledge of best practices for marketing and/or conducting outreach for different audiences?
- No Knowledge
- Basic Knowledge
- Intermediate Knowledge
- Thorough Knowledge
Which best describes your years of experience in creating, editing, and/or posting content on websites, newsletters, and/or social media?
- None
- Less than 1 year
- At least 1 year but less than 3 years
- At least 3 years but less than 5 years
- At least 5 years but less than 7 years
- 7 years or more
Which best describes your years of experience in customer service?
- None
- Less than 1 year
- At least 1 year but less than 3 years
- At least 3 years but less than 5 years
- At least 5 years but less than 7 years
- 7 years or more
This position requires the ability to travel independently across the state for outreach events and/or presentations. Are you able to fulfill this requirement?
- Yes
- No
This position requires the ability to lift up to 50 pounds. Are you able to perform the work in these conditions with or without reasonable accommodation?
- Yes
- No
This position requires a flexible weekly work schedule, 8:00am to 5:00pm which includes day, evening, night, and some weekends. Are you able to work a flexible schedule?
- Yes
- No
- Required Question
Salary : $31,200 - $45,000
