What are the responsibilities and job description for the Systems Administrator position at State of North Carolina?
Salary : $65,604.00 - $98,407.00 Annually
Location : Wake County, NC
Job Type : Permanent Full-Time
Job Number : 25-00313 ITD 60009345
Department : Dept of State Treasurer
Division : Information Technology Division
Opening Date : 01 / 08 / 2025
Closing Date : 1 / 23 / 2025 5 : 00 PM Eastern
Job Class Title : User Support Specialist
Position Number : 60009345
Section : Technical Services
Salary Grade : DT07
Recruitment Range : $67,900 - $101,851
Description of Work
DST is hiring a Systems Administrator for the Information Technology Division. This is a full-time position (40 hours per week) with State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement.
About Us
The Information Technology Division (ITD) is to develop, implement and support automated systems that meet the programmatic requirements of the Department of State Treasurer (DST), and to ensure that the information resources are utilized most efficiently and cost-effectively.
Systems Administrator is primary support for Exchange, Fax Services, Network Print Services, Ivanti, Commvault, FTP Services, Backups / Restores, SCCM and disaster recovery. Provides support for applications within the Department of State Treasurer such as ORBIT, Core Banking, Logics, Wagers, Terminal Servers, Leapfile, Silent Print and HRS Pro. The Tier II Support Team is responsible for building / decommissioning servers, supporting all versions of Windows operating systems for both servers and desktop and provides advanced desktop support to support technicians for all divisions within the Department of State Treasurer.
Job Duties
- Understand and possess a working knowledge of Microsoft infrastructure systems at a high to expert level including Microsoft System Center, Microsoft Exchange in hybrid environment, Microsoft Active Directory, and Microsoft cloud solutions such as Microsoft O365, Azure AD, and Microsoft Teams.
- Understand Vmware systems virtualization administration and maintenance.
- Understand enterprise backup strategies and applications at a medium to high level.
- Be able to work at a functional level to support, maintain, and deploy enterprise fax service solutions, FTP solutions in a highly secure environment, and serve as backup for both our Desktop support team on escalated matters as well as our senior infrastructure engineers when projects call for extra staff.
- Independently resolves routine / non-routine problems through standard troubleshooting procedures on third party applications and agency software / hardware.
- Documents solutions that solve client problems, creates standard operating procedures, and clearly presents these solutions.
- Responds to ad-hoc requests in an accurate and timely manner to minimize system outages.
The Department of State Treasurer's campus is located on Atlantic Avenue, is surrounded by many shopping centers and restaurants, has access to a 24-hour 7-day a week free gym on the campus, and has free employee parking.
Knowledge, Skills and Abilities / Competencies
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following :
Management Preferences
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov / experience-guide for details.
An equivalent combination of education and experience.
Supplemental and Contact Information
This position is subject to a criminal history background check through CastleBranch. In addition, one or more of the following may also be reviewed, depending on the nature and requirements of the position : employment history, professional references, credit history, and educational verification (i.e., degree, license, or official transcript). Applicants will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check.
This office uses the Merit-Based Recruitment and Selection Plan to fill positions with highly qualified individuals. All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System ( ) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. For additional information about applications and processes with the state of NC Please visit :
The State of North Carolina, and the Department of State Treasurer, is an Equal Opportunity Employer :
North Carolina Army National Guard
Must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application.
See Resume" or "See Attachment" will NOT be accepted and will be considered an incomplete application and will not be processed. Other attachments will also be accepted, but not used in screening for qualifying credit.
Please note, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. For your convenience a couple are listed below :
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application.
If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please email Department of State Treasurer at .
NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.
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If offered this position, will you accept an offer within the posted recruitment range of $67,900 - $101,851
Are you eligible to work for any employer in the US without work authorization sponsorship as of the date of your application?
Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. "See Resume" is not an acceptable answer for questions and will result in an incomplete application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees . It is critical to our screening and salary determination process that applications contain comprehensive candidate information, including degree majors and correct dates. Failure to provide this information will result in an incomplete application and will not be considered for further screening. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following : Education - including high school, Work Experience - each position should be listed separately , Certificates & Licenses, Skills).
Required Question
Salary : $65,604 - $98,407
