What are the responsibilities and job description for the Volunteer Services Coordinator position at State of North Carolina?
Recruitment Salary: $34,270 -Â $43,294
(This is a range. Â Selected candidate's salary will be determined within this range based on qualifications, equity, and funding at the time of hire.)
Â
  Click here to learn about employee perks and benefits
Click here to see the Total Compensation Calculator
Â
This position is located at:Â Â 374 Airport Rd
Manteo, NC 27954
Primary Purpose of this Position:Â The NC Aquarium on Roanoke Island is looking to hire an enthusiastic, dynamic, and organized individual to join our team as the Volunteer Services Coordinator. Â Reporting to the Education Curator, this position will be responsible for managing and overseeing all aspects of our Volunteer Program. Â Our diverse program spans across multiple departments and provides volunteers with the ability to be involved in interpretation, diving, food prep, and more. Â The Volunteer Services Coordinator will provide our volunteers with engaging opportunities and support to help further the aquarium's mission of inspiring appreciation and conservation of North Carolina's aquatic environments. Â
Key Responsibilities include but are not limited to
Â
 Follow us on Social Media at:    Â
Learn about the NC Aquariums:Â https://www.ncaquariums.com
www.facebook.com/NCAquariumFF
www.facebook.com/NCaquariumPKS
www.facebook.com/NCAquariumRI
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Â
Qualified candidates must have or be able to
Â
Bachelor's degree from an appropriately accredited institution;
OR
High school or General Educational Development (GED) diplomaÂ
AND
four years of work in volunteer services enabling the applicant to acquire the required knowledge, skills, and abilities.
Section/Unit Description: The North Carolina Aquarium on Roanoke Island is located in Manteo, NC, nine miles from the Atlantic coastline in Nags Head. The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2,200 animals. More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina's waterways are so special. Â
Division Description:Â The North Carolina Aquarium's mission is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service, and fiscal responsibility; and working to save and restore aquatic species and habitats. Â Â Â
Department Information: The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else - parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team.   Â
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. Â Â
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.  Â
Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.   Â
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Â Â
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. Â
Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.  Â
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Â Â
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Â Please call the human resources office for assistance. Â Â
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Â Â
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Â Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Â Â Â
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. Â We participate in E-Verify (Employment Eligibility Verification System). Â Â Â
CONTACT INFORMATION
 N.C. Department of Natural and Cultural Resources/N.C. Aquariums
 Division of Human Resources
 Mike Peele
 4603 Mail Service Center
 Raleigh, NC 27699-4603
 Phone:  919-814-6670
 employment@dncr.nc.gov
 Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.
(This is a range. Â Selected candidate's salary will be determined within this range based on qualifications, equity, and funding at the time of hire.)
Â
  Click here to learn about employee perks and benefits
Click here to see the Total Compensation Calculator
Â
This position is located at:Â Â 374 Airport Rd
Manteo, NC 27954
Primary Purpose of this Position:Â The NC Aquarium on Roanoke Island is looking to hire an enthusiastic, dynamic, and organized individual to join our team as the Volunteer Services Coordinator. Â Reporting to the Education Curator, this position will be responsible for managing and overseeing all aspects of our Volunteer Program. Â Our diverse program spans across multiple departments and provides volunteers with the ability to be involved in interpretation, diving, food prep, and more. Â The Volunteer Services Coordinator will provide our volunteers with engaging opportunities and support to help further the aquarium's mission of inspiring appreciation and conservation of North Carolina's aquatic environments. Â
Key Responsibilities include but are not limited to
- Actively recruit volunteers, define volunteer roles and responsibilities, provide orientation and training and organize professional development opportunities for volunteers.
- Create and update our volunteer manual and program guides.
- Oversee all volunteer schedules, coordinate volunteer activities, and track volunteer service hours.
- Maintain active communication with the STAR Center, Dive Safety Officer, and Marine Mammal Stranding Network to coordinate volunteer activities appropriately.
- Evaluate and coach volunteers, coordinate volunteer recognition activities, and serve as the Aquarium's representative to other volunteer organizations.
- Work with the Education Department to support all educational programming and educational materials. Â This could include providing touch pool or STAR center coverage, leading public education programs, and providing support in educational content design for programs and exhibits.
- Lead programs such as job shadows, high school internships, group volunteer projects, and teen conservation programs
- Weekend, evening, and holiday work will be required.
- Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license within 90 days of employment.Â
- Must have organizational skills, be able to handle shifting priorities, and be able to meet deadlines.
Â
 Follow us on Social Media at:    Â
Learn about the NC Aquariums:Â https://www.ncaquariums.com
www.facebook.com/NCAquariumFF
www.facebook.com/NCaquariumPKS
www.facebook.com/NCAquariumRI
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Â
Qualified candidates must have or be able to
- Experience managing a volunteer program at a zoo, aquarium, park, museum, nature center, or tourist attractions.Â
- Experience working with and supervising adults and youth.Â
- Demonstrated customer service experience.Â
Â
Bachelor's degree from an appropriately accredited institution;
OR
High school or General Educational Development (GED) diplomaÂ
AND
four years of work in volunteer services enabling the applicant to acquire the required knowledge, skills, and abilities.
Section/Unit Description: The North Carolina Aquarium on Roanoke Island is located in Manteo, NC, nine miles from the Atlantic coastline in Nags Head. The 61,000 square-foot facility is sited on 16 acres overlooking the Croatan Sound and houses over 2,200 animals. More than 280,000 guests visit the aquarium each year to see a large array of sharks, learn about sea turtle conservation, participate in a variety of programs, enjoy the beauty of the area, and learn why North Carolina's waterways are so special. Â
Division Description:Â The North Carolina Aquarium's mission is to inspire appreciation and conservation of our aquatic environments. This mission is achieved by attracting, retaining, and developing a world class team of professionals; providing visitors with outstanding exhibits, experiences, and customer service; practicing sustainability, internal customer service, and fiscal responsibility; and working to save and restore aquatic species and habitats. Â Â Â
Department Information: The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else - parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team.   Â
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. Â Â
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.  DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.  Â
Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.   Â
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Â Â
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. Â
Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.  Â
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Â Â
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Â Please call the human resources office for assistance. Â Â
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Â Â
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Â Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Â Â Â
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. Â We participate in E-Verify (Employment Eligibility Verification System). Â Â Â
CONTACT INFORMATION
 N.C. Department of Natural and Cultural Resources/N.C. Aquariums
 Division of Human Resources
 Mike Peele
 4603 Mail Service Center
 Raleigh, NC 27699-4603
 Phone:  919-814-6670
 employment@dncr.nc.gov
 Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.
Salary : $34,270 - $43,294
