Infrastructure Specialist 3

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guiding our agency is the Mission Statement which explains that we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, responsiveness, and equitability in each interaction. Taxation is comprised of a diverse and inclusive workforce and we invest in each employee through in-depth tax training, a competitive total compensation package (including medical, dental, and vision insurance), tuition reimbursement, health and wellness incentives, work-life balance, and promotional opportunities. In addition, the Ohio Department of Taxation is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.

Taxation is looking for a professional, driven, and promotable candidate who is service minded to join our team—if this sounds like you, continue reading below to learn more about this career opportunity with Taxation!

The IT operations team is looking to fill one (1) Infrastructure Specialist 3.

What You’ll do as an Infrastructure Specialist 3 in our Middleware Division:

• Evaluate effectiveness and risks in IT processes
• Managing and Maintaining agency network
• Monitoring Network Performance
• Troubleshooting Network problems
• Coordinate Network changes with DAS
• Recommend Changes in IT procedures to meet customer needs
• Evaluate and Research Hardware and Software for project teams
• Interface and perform work with other applications and platforms
• Provide IT consultation and IT leadership to peers in the work area
  
  

Learn more about the position here.

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-466-5122 or by email to: Accessibility@tax.ohio.gov.

60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

• Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
  
  

Job Skills: Information Technology, Attention to Detail

Primary Technology: Network managing Communication (Monitor and configuration of network equipment)

Organization

Taxation

Agency Contact Name and Information

Dalton Miller- Dalton.Miller@tax.ohio.gov - For all other inquiries please contact the HR Mainline at 614-466-3020 or email the staffing team at HRStaffing@tax.ohio.gov

Unposting Date

Mar 12, 2025, 10:59:00 PM

Work Location

Northland 1st Floor

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$38.84-57.13

Schedule

Full-time

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Information Technology

Technical Skills

Information Technology

Professional Skills

Attention to Detail

Primary Technology

Network Hardware

Agency Overview

Creating a seamless and user-centric experience for all Ohio Taxpayers